Rental Sales Associate

at JA Riggs Tractor Co dba Riggs Cat in Benton, Arkansas, United States

Job Description

Kick-start your career with Riggs Cat as a Sales Associate! In this role, you'll gain valuable experience and training while supporting our rental sales operations. You'll be instrumental in enhancing customer service and growing rental revenue for Caterpillar and Allied equipment. 

As a Rental Sales Associate at Riggs Cat, you will receive comprehensive training and hands-on experience, preparing you for a successful career in rental sales. 

What You’ll do: 

• Lead Generation: Assist in gathering and organizing lists of potential customers from various sources, including directories, trade shows, and online platforms.
• Customer Interaction: Travel within the assigned territory to engage with existing and prospective customers through phone calls, in-person visits, and sales meetings.
• Pricing and Contracts: Learn to quote prices, establish credit terms, and prepare sales contracts for customer orders.
• Coordination:  Work closely with store rental personnel to manage equipment availability and delivery.
• Reporting:  Contribute to preparing reports on business transactions and managing expense accounts.
• Customer Training: Participate in the organization and delivery of customer      training sessions.
• Data Entry: Enter and update customer and sales data in the computer database.
• Relationship Building: Develop and maintain strong relationships with customers, including foremen, site managers, and purchasing contacts.
• Issue Resolution: Assist in investigating and resolving customer issues related to deliveries.
• Event Participation: Attend trade shows and industry events to promote rental equipment.
• Sales Promotion: Support promotional efforts related to rental machines and services.
• Continuous Learning: Engage in ongoing education and training on Riggs' equipment product lines.
• Sales Monitoring: Track rental sales activities and report any lost sales.
• Customer Satisfaction: Ensure the long-term satisfaction of customers by addressing their needs and concerns.
• Team Collaboration: Support team selling efforts across various departments, including parts, general line, rental, hydraulics, and power solutions.

What you’ll need:

• Education:  Bachelor’s degree (B.A. or B.S.) in Business, Marketing, or a related field preferred; relevant experience may be 
• Experience: 1 year of experience in sales or rental roles, with knowledge of Caterpillar or competitor equipment is a plus.
• Skills: Strong communication and presentation abilities, with the capacity to negotiate and solve problems effectively.
• Technical Proficiency: Ability to interpret safety rules, operating instructions, and perform basic calculations.
• Personal Qualities: Driven, adaptable, and persistent with respect for cultural differences and a commitment to a harassment-free work environment.
• Driver’s License: Valid driver’s license with a clean driving record.

IMPORTANT INFORMATION

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. The work environment characteristics described here are rep



Equal employment opportunity, including veterans and individuals with disabilities.

PI287007855