Premium Billing Reconciliation Specialist -- Remot

at USAble Life in Little Rock, Arkansas, United States

Job Description

Description

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.
Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment.
We have been recognized as a "Best Places to Work" in Arkansas, Florida, and Hawaii. You'll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.
Check out how we make a meaningful difference in the lives of others!
https://player.vimeo.com/video/518665804
What We Offer You:
A culture that values employees and celebrates, empowers, and inspires a diverse workforce
Outstanding comprehensive benefits package
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Team-oriented, collaborative group of peers
Career advancement opportunities
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off
This is a multi-level position.
This is a remote position.
Life Takes You Places! Are you ready to join us?
Compensation:
Pay Transparency: Anticipated pay for new hires is between $41,000 and $48,000. The full pay range for the Premium Billing Reconciliation Specialist I is $41,000 to $54,000. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications, and company tenure & equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.

Before You Apply: Please review these qualifications carefully before applying. This role is best suited for candidates with experience in accounting, insurance premium administration, reconciliation, or other analytical financial operations functions. Candidates without experience researching complex payment discrepancies, reconciling financial transactions, analyzing premium or billing data, and working extensively in Excel may be less competitive for this role.
2-4 years of experience in accounting, financial operations, insurance administration, premium billing, or a related analytical role
Experience researching and resolving payment discrepancies, account variances, or reconciliation issues
Strong analytical and problem-solving skills with the ability to interpret and reconcile financial data
Intermediate Microsoft Excel skills, including formulas, PivotTables, VLOOKUPs, and data analysis
Overview:
A Premium Billing Reconciliation Specialist performs a wide range of accounting and analytical functions related to reconciling individual and group premium payments for Life, Supplemental and Disability insurance policies. This is not a traditional billing or accounts receivable role compromised of sending invoices and matching payments. Every insurance premium payment presents a new puzzle and requires a high level of analytical and reconciliation skills to solve it.
A Premium Billing Reconciliation Specialist I will:
Reconcile and process premium billings and balances daily reports.
Maintain and research premium suspense
Generate premium refunds and correspondence.
Perform member and group terminations
Perform member level reconciliations
Essentials Duties:
Analyze, process and accurately reconcile and post group payments in a timely manner.
Analyze and research suspense on the groups to ensure premiums are posted correctly.
Complete payment audits for groups in MS Excel.
Achieve acceptable quality and productivity benchmarks by multi-tasking in high volume environment on a daily basis.
Have excellent written communication skills, strong product knowledge and procedure expertise.
Work collaboratively with internal customers to meet established departmental service level goals.
May perform other duties as assigned based on department needs.
Required Knowledge, Skills, and Abilities:
Ability to perform complex reconciliation and administrative research in servicing system
Ability to analyze financial premium data and communicate results.
Outstanding research and reconciliation skills
10-key skills
Intermediate MS Excel skills to include spreadsheet formatting, formulas, pivot tables, and VLOOKUPs
Excellent verbal and written communication skills and ability to compose professional correspondence
Excellent analytical and critical thinking skills
Ability to maintain attention to detail
Ability to maintain a low error rate
Ability to prioritize, multi-task, and meet tight deadlines
Ability to handle confidential information
Required Education and Experience:
High School Diploma or Equivalent
2- 4 years working in general accounting with understanding of related concepts and practices,
Experience in a role requiring heavy research and reconciliation
Preferred Education and Experience:
Life, Supplemental and Disability insurance premium experience
LOMA 280 & 290; FLMI Bachelors degree or some college course work
This job description is intended to convey information essential to understanding the scope of the position and its general requirements. It is not exhaustive and may be subject to modification at any time to meet the evolving needs of the organization.
#USAL2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. 
For further information, please review the Know Your Rights notice from the Department of Labor.

Life and Specialty Ventures and its family of companies, including USAble Life, subscribe to a policy of equal employment opportunity and do not discriminate against any employee or applicant because of race, color, age, sex, gender identity or expression, sexual orientation, religion, national origin, disability, veteran status, or marital status.