Quality Engineer

at Insight Global, LLC in Bentonville, Arkansas, United States

Job Description

Job Description

We are seeking an experienced Quality Engineer to support a retail POS modernization initiative. This role will lead test strategy, automation, API validation, UAT support, defect management, and release readiness for customer-facing retail applications. Daily responsibilites will include designing, building, and maintaining scalable UI automation frameworks using modern automation tools and BDD best practices while performing API, integration, functional, regression, smoke, end-to-end, and UAT testing across enterprise applications and dependent systems. The role requires close partnership with business, product, and engineering teams to execute UAT, manage defect triage, validate fixes, and support successful production releases. Additionally, the engineer will develop and maintain test strategies, plans, traceability, quality metrics, and reporting to ensure release readiness and milestone acceptance, while integrating automated testing into CI/CD pipelines and driving continuous improvement of quality engineering practices.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-7+ years of QA Engineering experience, including designing, developing, and maintaining automated test frameworks and test suites.

-Strong experience with UI test automation using tools such as Selenium, Cypress, Playwright, Java, JavaScript/TypeScript, TestNG, JUnit, and Cucumber.

-Expertise building and maintaining automation frameworks, including reusable components, test data management, reporting, parallel execution, and regression testing.

-Experience with BDD (Behavior-Driven Development) using Cucumber, Gherkin, feature files, and automated acceptance testing.

-Hands-on experience testing retail POS and checkout systems, including pricing, promotions, payments, returns, refunds, receipts, discounts, coupons, and transaction workflows.

-Strong background in API and integration testing using REST services, Postman, Swagger/OpenAPI, JSON validation, contract testing, and end-to-end system testing.

-Experience managing test planning, execution, defect triage, traceability, quality metrics, and release sign-off using tools such as Jira, Azure DevOps, Zephyr, or Xray.

-Experience integrating automated testing into CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, Azure DevOps Pipelines, or similar tools.

-Experience performing functional, regression, smoke, integration, end-to-end, and UAT testing across enterprise applications.

-Strong communication skills with the ability to translate business requirements into test scenarios, communicate quality risks, and partner effectively with product and engineering teams. -Experience with large-scale retail modernization initiatives and store technology platforms.?

-Experience?validating?hardware-integrated applications including scanners, POS devices, and self-checkout systems.?

-Knowledge of SonarQube, quality gates, containerized environments, and cloud-native testing approaches.