Quality Technician

at The J.M. Smucker Company in Arkadelphia, Arkansas, United States

Job Description

The QA Technician ensures that all products meet Hostess Brands' quality and food safety standards. This role is responsible for monitoring production, performing inspections and tests, and maintaining accurate records to support compliance with internal policies and external regulations (e.g., FDA, USDA, SQF).

Key Responsibilities
Perform routine quality checks on raw materials, in-process, and finished products
Monitor and verify production processes meet regulatory and company standards
Document test results, deviations, and corrective actions in a timely manner
Calibrate and maintain testing equipment as required
Support internal audits and third-party inspections
Communicate effectively with production, sanitation, and maintenance teams to resolve quality issues
Assist in root cause analysis and continuous improvement initiatives
Ensure proper labeling, traceability, and allergen controls are in place
Follow all safety and GMP (Good Manufacturing Practices) guidelines

Qualifications
High School diploma or GED required; associate degree or food science coursework required.
Previous QA/QC or food manufacturing experience a plus
Familiarity with HACCP, GMP, SQF, or similar food safety programs
Strong attention to detail and organizational skills
Basic computer skills (e.g., MS Office, data entry systems)
Ability to work in a fast-paced production environment and handle multiple tasks
Flexibility to work various shifts, including weekends or holidays, as needed

Work Environment
Manufacturing/plant setting with exposure to food ingredients and industrial equipment
Standing, walking, lifting (up to 30 lbs), and wearing PPE for extended periods may be required

The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Learn more about working at Smucker:
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All

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TheRight Placefor You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in ourBasic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

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We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.

The J. M. Smucker Company (the “Company”) is an Equal Opportunity Employer.  No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.