at Summit Utilities/AOG in FAYETTEVILLE, Arkansas, United States
Job Description
Summit UtilitiesJoin our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.
We are pleased to announce an exciting opportunity for a Change Manager (SGL 17) to join our team. This position is available on a hybrid basis in Little Rock, Fort Smith, or Fayetteville, Arkansas, and Portland, Maine. We will also consider candidates in Texas who are able to work remotely.POSITION SUMMARY
The Change Management Manager is responsible for leading organizational change activities that enable successful adoption of new processes, systems, technologies, and operating models. This role oversees the people side of change by shaping change strategy, building stakeholder alignment, ensuring effective communications and training, managing resistance, and measuring adoption. The Change Management Manager partners with sponsors, business leaders, and project teams to drive sustained behavior change and achieve intended business outcomes.
PRIMARY DUTIES AND RESPONSIBILITIES
- Leading end-to-end project management activities—including planning, execution, monitoring, and closure—for medium to large sized software application projects, such as ERP implementations, CIS system integrations, data migrations, and custom developments.Managing project scope, schedule, resources, quality, risks, issues, communication, and stakeholder expectations.Coordinating diverse, cross-functional teams in IT, business, and 3rd parties—including vendors, consultants, and contractors in multiple locations, time zones, and offshore.Applying project management best practices, methodologies, and standards, such as PMBOK, Agile, or Scrum.Developing and executing IT cutover plans for project go-lives and aligning with dependent business cutover tasks. Preparing relevant project documentation, such as project charters, project plans, project schedules, status reports, change requests, and lessons learned.Providing project leadership, guidance, and direction to project team members and stakeholders.Monitoring and controlling project performance, quality, and deliverables.Tracking, reporting, escalating, and resolving project issues and risks.Reporting project status and progress to senior management and sponsors.Assisting project teams in defining project scope, goals, requirements, approach, and deliverables supporting the business objectives.Working closely with business leads and business analysts in requirements gathering, User Acceptance Testing, and cutover planning.Working with business leads and the Training team in Change Management planning and communication. Coordinating with Business and IT Leads to deliver smaller scope system enhancements and/or resolve system issues via Jira ticketing process. Reviewing current project management procedures, identifying areas for improvement, and working with PMO leadership to implement changes.
EDUCA PI285904632
Equal employment opportunity, including veterans and individuals with disabilities.
