in White County, AR
Job Description
Work within the Human Resources Department to provide administrative support of the day-to-day operations, while serving as a backup for FMLA, COBRA, & Disability duties. Provide backup support to the HR team for payroll and recruiting efforts. ESSENTIAL DUTIES AND RESPONSIBILITIES Protect bank operations and maintain employee and applicant confidence by adhering to strict privacy and confidentiality standards. Provide internal and external customers with exceptional customer service and executes operational excellence. In person and when on the phone: Greet every customer with a smile, maintain eye contact, call them by name, stay connected in the conversation and let them know they are appreciated. Ability to effectively communicate and present information before groups comprised of potential applicants, employees, and/or management staff. Ability and willingness to become knowledgeable in First Security Bank’s Employee Handbook policies and procedures to ensure specific protocols are followed. Attain knowledge on essential human resources policies and procedures. Ability to acquire an understanding of compliance with federal, state, and local laws regarding employment. Ability and willingness to lead others, embrace challenges, be a self-starter, multi-task, complete assignments in a timely/accurate manner and promote teamwork. Primary Duties: Primary contact for answering department phone calls and addressing questions via e-mail. Greet employees and incoming visitors. Prepare, order and distribute new hire packets, name badges, desk plates, and business cards. Prepare and distribute key fobs and alarm codes. Reconcile and submit monthly credit card, drug screen, background check and miscellaneous department bills.
- Oversee and administer NMLS and Credit Life license enrollments and terminations FMLA, COBRA, & Disability Back-up Duties: Serve as backup contact for short-term and long-term disability claims. Submit claim paperwork to carrier and follow claim through the approval/denial process. Prepare, administer, and track all FMLA and ADA requests to: Prepare, administer, and track COBRA offers of coverage, enrollment in COBRA benefits, monthly deduction of premiums, and tracking of remaining coverage eligibility. Prepare and mail 60-day and COBRA exhaustion notices, as required. Additional Payroll and Recruiting Duties: Ability and willingness to assist the recruitment team in all aspects and requirements related to recruitment. Review new hire documentation and enter new hire information into HRIS system. Update employment records throughout the employee life cycle from onboarding to termination. Assist with distributing annual disclosures, special projects, and ACA compliance. Prepare, administer, process, and reconcile bi-weekly and semi-monthly payroll. Willingness to assist payroll team in all aspects and requirements related to payroll. Operate computer, keyboard, telephone, scanner, and copier. Strong computer skills including general knowledge in MS Office Outlook (email and calendar), typing, 10 key and the internet. Strong working knowledge in Excel is required along with the ability to learn and use internal banking software, accounting/payroll systems (ADP), insurance and benefit websites. Must be able to arrive at work on time, work on site, and work cooperatively with other co-workers. Complete all online compliance Teal Training courses timely. Additional duties as may be assigned or required by management
