at Summit Utilities/AOG in TEXARKANA, Arkansas, United States
Job Description
Summit UtilitiesJoin our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting hybrid opportunity for a Customer Development Representative based in Texarkana, AR.
POSITION SUMMARY
As a Customer Development Representative, you will serve in a highly visible role meeting with residential and commercial customers, builders, community leaders, developers, and other trade allies to coordinate and develop new growth opportunities for Summit Utilities. You will also plan and coordinate with local operations and contract services to ensure projects are completed in a timely manner.
PRIMARY DUTIES AND RESPONSIBILITIES
Develop a network of relationships with commercial and residential developers, builders, architects, engineers, trade allies, and city officials to build customer loyalty and influence customer energy choice.Initiate and respond to prospective customers and develop opportunities for new growth.Maintain contact with builders and developers regarding potential growth opportunities and survey territory for new construction activity to generate leads.Educate prospective customers on the advantages of choosing natural gas and promote the end-use of natural gas appliances.Gather and organize the necessary information to support the design and installation of infrastructure to serve new customers.Verify natural gas equipment types, sizes, and locations. Mark the location of proposed facilities for construction forces where appropriate.Assist with financial analysis by obtaining and organizing project details that are used to evaluate the cost and feasibility of new growth projects.Assist with the preparation of customer proposals such as contracts and invoices for contribution in aid of construction (CIAC).Monitor project workflow and serve as liaison between customers/contractors and the Summit Engineering and Construction teams to help ensure growth projects are prioritized in such a way that balances each customer’s project schedule and energy needs.Engage in activities with various trade allies, business associations, and civic groups.Develop relationships with community and civic leaders so that Summit Utilities is regarded as a dependable and trustworthy energy partner in the communities we serve. Deliver Customer Development Slide presentations at monthly Safety meetings.Aid local employees participating in the EGO program with facilitating the submission of new service leads and opportunities for the Customer Development Reps.Maintain and enhance leads and opportunities within the C4C system.Generate G6 notifications within SAP for address creation and new service requests. Collaborate closely with sales support to ensure timely resolution of all customer issues.EDUCATION AND WORK EXPERIENCE
Three (3) years of natural gas and/or equivalent utility experienceEqual employment opportunity, including veterans and individuals with disabilities.
PI281483243
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