Branch Manager- Rogers, AR (Uptown-Pinnacle)

at Generations Bank in Rogers, Arkansas, United States

Job Description

Generations Bank has a new branch location: Uptown Rogers at Pinnacle! Join Generations Bank as a Full Time Branch Manager and lead a talented team within a vibrant community. This is a unique opportunity to enhance customer relationships while fostering a culture of accountability and stewardship. As an onsite position, you will immerse yourself in the daily operations, working closely with employees and customers to drive success and satisfaction. You will play a pivotal role in shaping the branch's strategic direction, ensuring communication and collaboration resonate throughout the organization. Your leadership will inspire your team to deliver top-notch service while creating meaningful connections with customers.

Generations Bank prioritizes a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words. They are at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.

CORE VALUES

ACCOUNTABILITY: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.

RELATIONSHIPS: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.

COMMUNICATION: We believe in proactively sharing ideas and information.

STEWARDSHIP: We believe each team member should care for our assets and opportunities as if they were their own.

If you share a common vision in our culture and core values, we encourage you to apply.

As the Full Time Branch Manager at Generations Bank in Uptown Rogers, you will oversee daily operations and ensure compliance with bank policies and regulations. Your responsibilities will include leading a team of banking professionals, fostering a customer-focused environment, and driving performance through effective communication and accountability. You will be expected to manage branch activities, including customer service excellence, outreach initiatives, and financial product offerings, while maintaining a strong focus on building relationships with clients.

Additionally, you will conduct regular team meetings to promote a culture of collaboration and continuous improvement, monitor key performance indicators, and create strategies for growth and development. Your role will also involve addressing customer inquiries and concerns, ensuring a seamless banking experience, and mentoring staff to cultivate their skills and professional growth.

To excel as the Full Time Branch Manager at Generations Bank, a diverse skill set is essential. Strong leadership abilities are crucial, as you will guide and motivate a team while fostering a collaborative work environment. Excellent communication skills are vital for effectively engaging with both staff and customers, ensuring clarity and understanding in all interactions. You should possess outstanding interpersonal skills to establish and maintain strong relationships within the community and with clients, demonstrating empathy and customer focus.

A solid understanding of financial products and services will enable you to provide expert guidance and support to customers and your team alike. Additionally, critical thinking and problem-solving skills are necessary for navigating challenges and making sound decisions that align with the bank's goals. Adaptability is key in responding to a dynamic banking environment, while a commitment to accountability and stewardship will enhance your ability to drive success for the branch.

WHAT ARE THE REQUIREMENTS?

You must have these to be considered for this role:

• 2 or more years of retail banking experience.
• High school diploma or general education degree (GED).
• 1 or more years of management experience.
• 1 or more years of customer service.
• Ability to perform the essential functions and physical demands of the job as listed in the attached Full Job Description.
• Ability to participate in at least 4 events per year after normal business hours for community outreach activities.
• Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.

If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.