in Shelby County, TN
Job Description
Duties of the job:
- Lead and manage all aspects of restaurant operations, including staff training, culinary standards, and food handling procedures.
- Train, mentor, and motivate team members to achieve performance goals and uphold the restaurant's standards.
- Handle customer inquiries, feedback, and complaints in a professional manner to ensure guest satisfaction.
- Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.
- Oversee inventory management, ensuring that all food and beverage supplies are adequately stocked and maintained.
- Develop and implement strategies to enhance customer satisfaction and improve overall service quality.