at Summit Utilities/AOG in FAYETTEVILLE, Arkansas, United States
Job Description
Summit UtilitiesJoin our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.
Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting opportunity for a Senior Manager of Field Technology. This role offers flexible hybrid work options from one of our office locations in Arkansas, Maine, Missouri or Oklahoma, or remotely from anywhere in Texas.
The Senior Manager, Field Technology, is a pivotal leadership role responsible for advancing Summit’s operational technology landscape. This position steers strategic initiatives that optimize, integrate, and modernize field-facing platforms-including SAP FSM, Lemur, and emerging systems-ensuring alignment with enterprise goals and operational excellence. Reporting to senior leadership, the Senior Manager serves as the principal conduit between Field Operations, IT, and Executive teams, driving innovation, transformation, and high-value outcomes across the organization.
PRIMARY DUTIES AND RESPONSIBILITIES
- Serve as a strategic advisor to field operations leadership, identifying long-term technology opportunities that support workforce efficiency, safety, customer satisfaction, and data-driven decision-making.
- Drive a continuous feedback loop between field execution, IT capability development, and enterprise strategy.
- Collaborate with business leaders to define operational objectives for field technologies and translate them into measurable KPIs aligned with corporate strategy.
- Develop business cases including ROI analysis.
- Architect and lead the execution of a multi-year strategic roadmap for Field Technology advancements.
- Build and lead a high-performing, innovative Field Technology Operations team with a strong emphasis on accountability.
- Serve as Summit’s subject matter expert (SME) for operational technology strategy and execution.
- Partner closely with executive leadership, governance committees, and field operations to prioritize and accelerate business-driven initiatives.
- Provide executive oversight of field technology projects, ensuring agile execution and measurable business impact.
- Champion the seamless integration, testing, and deployment of key field technologies with minimal disruption to field operations.
- Drive business case development, requirements gathering, and stakeholder alignment for critical projects.
- Institute robust QA/QC and data quality standards and lead compliance efforts to ensure data integrity and regulatory alignment.
- Lead change management efforts, communicating the value proposition of new tools and processes across all levels of the organization.
- Promote continuous learning through the development of enterprise-wide training strategies, knowledge hubs, and workshop in
Equal employment opportunity, including veterans and individuals with disabilities.PI274844560
