at Uber Freight US LLC in Rogers, Arkansas, United States
Job Description
Schedule: FTJob Type: Hybrid
Salary Type: Salary
Job Level: M1
Req #: 1305
About the Role
The TM-Associate Manager, Operations is responsible for leading the day-to-day execution and performance of their team. This role ensures that transportation solutions for assigned accounts are accurately maintained and operate efficiently by monitoring adherence to standard work processes. Success in this position requires strong multitasking skills and frequent collaboration with both internal teams and external partners to meet service goals and financial targets. This position is based onsite at our Uber Freight Center of Excellence in Rogers, Arkansas.
What the Candidate Will Do
- Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
- Conflict resolution and problem solving
- Responsible for training and career development of direct reports (including 1 on 1's, coaching, sequential performance reviews and mentoring), as well as monitor and hold team accountable for all key job functions
- Develop and distribute customer reports and internal performance management reports
- Negotiate and contract rate agreements with carriers, reconcile established rate levels with available purchased transportation providers, seek out new carriers to provide service at competitive rate levels
- TMS Updates/Maintenance (including rates, SRG, OCA, FAM, SPT, etc.)
- Rate Quotes
- Establish and maintain effective relationships with all internal and external customers through professional and timely communications and inquiry responses
- Leverage knowledge and understanding of Modes, Rates, Weights, Volumes, Pallets, etc. based on Customer's shipping requirements
Basic Qualifications
- High school diploma or GED equivalent
- Minimum of 3+ years of people leadership experience
- At least 5+ years of experience in transportation, logistics, or third-party logistics (3PL)
- Proficient in Microsoft Office Suite
- Bachelor's degree in Transportation, Logistics, or Supply Chain Management
- 6+ years of experience in transportation, logistics, or 3PL
- 4+ years of people leadership experience
- Advanced proficiency in Microsoft Office Suite
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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