SAP STAR Enterprise Business Analyst

at Summit Utilities/AOG in FORT SMITH, Arkansas, United States

Job Description

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, and Oklahoma. Being part of the Summit team means embracing excellence, diversity, and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

The STAR Program within Summit Utilities was created to build the next generation of organizational leaders. The STAR program is a 12-month rotational program where the Analyst will spend 3-months in IT, and 2-months in each major functional business area during the program. The goal of the program is to develop local SAP Utility talent.

We are seeking a dynamic STAR Enterprise Business Analyst to join our team! This exciting opportunity offers a hybrid work environment based in Fort Smith, Arkansas.

***This position is not expected to start until August 2025***

POSITION SUMMARY

This STAR Enterprise Business Analyst role will be a 12-month position that will rotate through IT and four major Business Areas – Customer Experience (SAP-ISU/C4C), Finance (S/4HANA/FICO), Field Services (S/4HANA/FSM), and Enterprise Asset Management & Supply Chain Management (S/4HANA/EAM/SCM) – with placement within the organization upon successful completion of the program.

This role will work with IT and business leaders across all levels to learn the daily functions of each area; define project goals and direct them; and assist in the design, testing, implementation, training, and support of Summit’s SAP ecosystem. This role will be provided with the opportunity to gain good leadership and organization skills as well as build best practice business skills achieved through daily interactions with management and IT department members.

PRIMARY DUTIES AND RESPONSIBILITIES

• Learn and execute the duties and responsibilities of the different functional areas within the rotation
• Depending on the candidate’s interest, background and area of study, duties within the rotation could include but are not limited to the following:
  1. IT development within SAP and integrated systems
  2. Create and maintain applications to support SAP systems
  3. ABAP development; troubleshooting technical issues, creating technical documentation
  4. System development and support between SAP, CRM, Customer Portal, IVR, and Data Warehouse platforms
  5. Creating and maintaining reporting SQL functions
  6. Customer Experience activities; call-center, billing, credit & collections, new services
  7. 
     
     
     Equal employment opportunity, including veterans and individuals with disabilities.
     
     

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