Assistant Manager

at Sonic Drive-In in Jonesboro, Arkansas, United States

Job Description

EXPECTATIONS OF AN ASSISTANT MANAGER

Purpose of job is to assist the manager in operating the store, training employees and executing all policies, procedures and programs.

+ Consistently gives 100%.

+ Always meets standards. Never cuts corners.

+ Leads by example.

+ Smiles and says please and thank you.

+ Has an excellent personal appearance. Never out of uniform.

+ Always arrives for work on time.

+ Treats other co-workers with respect and dignity.

+ Trains and develops co-workers.

+ Exercises loyalty to Management team.

+ Takes responsibility to see that store runs right instead of waiting to be told.

+ Is honest.

+ Communicates with the Manager daily, doesn’t wait for the Manager to ask.

+ Evaluates themselves as to where they are and where they need to be.

+ Realizes their attitude sets the tone for all the other co-workers.

+ Seeks out opportunities to learn and develop management skills.

Responsibilities include, but not limited to:

+ Ensures all food and drinks served meets Sonics quality standards.

+ Ensures drive-in’s service standards are consistently met.

+ Manages food, paper, labor and other cost controls.

+ Immediately resolves guest complaints or requests in a respectful manner. Informs manager of guest issues.

+ Effectively directs crew in order to maintain service and quality.

+ Takes appropriate action to maintain compliance with the employee handbook, store policies and to maintain an environment free of harassment, discrimination and inappropriate behavior.

+ Immediately resolves employee concerns and complaints in a respectful manner. Informs the manager of complaints.

+ Follows cash handling policies.

+ Follows Sonics food safety program.

+ Is Serve Safe Certified.

+ Has passed the Red and Blue Assistant Manager Star Guides.

+ Ensures a safe working environment.

+ Complies with all state and federal laws.

+ Maintains an “Employer of Choice” environment. So that people want to work for us and Parents want their teenagers working for us.

Company Introduction

SONIC®, America’s Drive-In®, is part of the Inspire Brands family of restaurants. Inspire is a multi-brand restaurant company whose portfolio includes more than 8,300 Arby’s, Buffalo Wild Wings, and SONIC locations worldwide.