Event Details

*Every participant MUST have an active Arkansas JobLink account prior to the training. https://www.arjoblink.arkansas.gov/

A workforce development course designed to help professionals deliver exceptional customer service with clarity, empathy, and professionalism. Participants will learn how to engage customers effectively, respond to inquiries with confidence, and manage challenging situations while maintaining a positive experience. By the end of the course, learners will be equipped with practical strategies to build rapport, enhance customer satisfaction, and contribute to a supportive and service‑focused work environment.

https://teams.microsoft.com/meet/277832119897892?p=FamXwSI2MzI2ahbsOh