Collections Specialist

at Robert Half in Rogers, Arkansas, United States

Job Description

Description We are offering a contract to hire employment opportunity for a Collections Specialist in the transport industry located in Rogers, Arkansas. This role involves processing customer credit applications, maintaining customer credit records, and resolving customer credit inquiries, as well as monitoring customer credit accounts and taking appropriate action to collect delinquent payments.


- Communicate with customers mainly via email, with occasional phone communications

- Handle overdue bills and engage in the collection of payments

- Understand and manage current debt situations

- Record keeping of all customer credit and communications

- Negotiate payment plans with customers

- Provide excellent customer service while handling sensitive financial matters

- Strong attention to detail in all tasks and communications

- Ability to multitask and manage multiple customer accounts simultaneously

- Utilize skills in ‘Collect Outstanding’, ‘Collection Processes’, ‘Customer Account’, ‘Import Customer Service’ to effectively manage customer credit and collections. Requirements – Prior experience of at least 1 year in Collections Specialist role or similar within the transport industry

- Demonstrable skills in Collection Processes and Outstanding Collections

- Proficiency in managing Customer Accounts

- Experience in Import Customer Service

- Solid understanding of transport industry regulations and best practices

- Excellent communication and negotiation skills

- Strong analytical skills and attention to detail

- Ability to work independently and as part of a team

- High degree of professionalism and integrity.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:/// .

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Job Posting: JC259600496

Posted On: May 10, 2024

Updated On: Jun 14, 2024

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