Trainer, TSS

at Amazon in Memphis, Tennessee, United States

Job Description


Amazon Transportation Support Specialist

This position requires a Class A commercial driver’s license (CDL) and is subject to Department of Transportation (DOT) regulatory requirements.

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Support Specialists to work in our facilities throughout the United States. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. As a Transportation Support Specialist, you will train drivers on safe driving practices and ensure drivers are in compliance with Amazon training, safety and maintenance standards. Training will involve a mix of both classroom and behind-the-wheel time. While primarily centered on creating and delivering driver training, Transportation Support Specialists will support elements of related Safety, Compliance, and Maintenance programs.

Candidate must be at least 21 years old. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

As a Transportation Support Specialist you will:

- Partner with Operations Managers and Area Managers to coordinate, facilitate, and measure training related activities

- Track performance and provide identified retraining and process improvement opportunities to further develop CDL and non-CDL driver training

- Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties

- Create and communicate driver safety bulletins to local teams

- Create new training content to address gaps in driver skill, or mitigate safety and compliance risk

- Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices

- Support equipment standard work within a node, including inspecting equipment, creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, managing campaigns and recalls, and maintaining unit history (e.g., for washes, warranties, registrations)

- Work different shifts and travel to support other sites, up to 50%

- Candidates must be able to travel to multiple sites within 250 miles of their home building and have reliable transportation.

- Drive, maneuver, and load/unload a truck as scheduled using approved equipment (pallet jack, etc.), with or without reasonable accommodation

- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation

- Knowledge of DOT/FMCSA rules, regulations, and record keeping

We are open to hiring candidates to work out of one of the following locations:

Memphis, TN, USA

Basic Qualifications

Basic Qualifications

- High school or equivalent diploma

- A valid Class A Commercial Driver’s License (CDL) and eligibility to drive in accordance with DOT requirements

- Previous yard driver/yard hostler experience at Amazon or equivalent driver experience

- 1+ years verifiable CDL driving experience in the last 10 years

- 1 + years of experience working with computers and Microsoft Office (including outlook, Word, and Excel)

- Must be able to work 40 hours/week and overtime as required

- Must be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

- Must be able to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

- Must be at least 21 years of age

- Must hold a valid and active USA state drivers license.

Preferred Qualifications

Preferred Qualifications

- Bachelor’s Degree or 2+ years Amazon experience

- Interest in long-term career development through assignments in multiple FCs across the nation

- 2+ years CDL driver training experience

- 6+ months of Peer Driver Trainer (PDT) experience

- Direct management/supervision experience of CDL drivers/employees

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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Job Posting: JC258228709

Posted On: Apr 12, 2024

Updated On: May 27, 2024

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