Senior Product Manager , ACES AR Stow & Consolidation

at Amazon in Memphis, Tennessee, United States

Job Description


The Global Customer Fulfillment (GCF) Amazon Customer Excellence System (ACES) team is seeking a Sr. Product Manager to drive network-wide projects and innovate new processes at scale during Amazon’s explosive growth. In this role, you will partner with software and automation teams to drive innovation at the fulfillment center level, driving network-wide projects that span a broad spectrum of multifunctional aspects of the business. This role calls for an individual who is technically smart as well as operationally sound in order to gain credibility with fulfillment center leadership and key stake holders at various levels of the organization.

The Product Manager (PM) role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Fulfillment Center (FC) Operators and Associates. In this role, you will work cross-functionally with members from various teams, including Operations, Amazon Fulfillment Technologies (AFT), Amazon Robotics, Advanced Technology, Inbound Supply Chain, Finance, etc. to deploy solutions at scale.

Key Job Responsibilities:

· Thinking big and developing and nurturing new ideas, while simultaneously applying high standards to weed out ideas that are less impactful

· Collaborating and influencing team members, working with development teams and other business groups, and presenting projects to senior leadership on a regular basis

· Partnering to build and execute on new initiatives and roadmaps each year

· Compiling, managing, and reporting on weekly project metrics and being responsible for leading many high profile meetings to align on project requirements

· Building relationships and identifying with stakeholders across the organization

· Having the technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams

· Understanding how to thrive in ambiguous environments and lead other teams without line of sight to a clear solution in the short term

About the team

“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan"

“If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Avondale, AZ, USA | Dallas, TX, USA | Indianapolis, IN, USA | Los Angeles, CA, USA | Memphis, TN, USA | Nashville, TN, USA | Phoenix, AZ, USA | Seattle, WA, USA | Simi Valley, CA, USA

Basic Qualifications

- 5+ years of product or program management, product marketing, business development or technology experience

- Bachelor’s degree or equivalent

- Experience owning/driving roadmap strategy and definition

- Experience with end to end product delivery

- Experience with feature delivery and tradeoffs of a product

- Experience as a product manager or owner

- Experience owning technology products

Preferred Qualifications

- Experience in influencing senior leadership through data driven insights

- Experience working across functional teams and senior stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Applicants should apply via our internal or external career site.

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Job Posting: JC257507215

Posted On: Mar 29, 2024

Updated On: May 10, 2024

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