Operation Clerk- Part Time

at Old Dominion Freight Line in Fort Smith, Arkansas, United States

Job Description

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.


+ Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments

+ Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness

+ Prepare a variety of documents and reports using AS400 and SAP

+ Scan documents such as Bill of Ladings and Delivery Receipts into our system

+ Close city pickups to the dock and generate manifests for the dockworkers

+ Assist supervisors with assigning drivers to routes and processing drivers’ paperwork

+ Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents

+ Provide exceptional customer service to internal and external customers


+ High School Degree or equivalent preferred.

+ 3 year of office and/or operations experience, preferably in the transportation industry

+ Experience in using handheld computers/scanners preferred

+ Experience with AS400 and SAP preferred

+ Excellent verbal and written communication skills

+ Detail oriented

+ Proficient in Microsoft applications, such as Outlook, Word and Excel

Working Days:


Working Shift:


Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

+ Health, Dental & Vision Benefits

+ Short Term & Long Term Disability

+ Flex Spending Accounts

+ 401(k) Retirement Plan

+ Life Insurance

+ Wellness Program

+ Credit Union access, Vacation & Holiday

+ “Birthday Holiday” who doesn’t love some extra attention on their Birthday?

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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Job Posting: JC254921783

Posted On: Feb 07, 2024

Updated On: Apr 07, 2024

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