Lead HVAC Service Tech

at Bernhard, LLC in Little Rock, Arkansas, United States

Job Description


Bernhard’s core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service (“EaaS”) solutions to our clients. At the same time, our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhard’s vision is to be the leading EaaS provider in North America through the delivery of excellent, high-value service and innovative solutions for our clients.

Purpose and Essential Duties

The HVAC Services Lead Technician (Tech 5) will provide local market sales support, technical service delivery, technician development and training. The Lead Technician is considered the local market Subject Matter Expert for chiller, controls, or mechanical service disciplines. The Lead Technician contributes to local market profitability by assisting the Service Coordinator in the following: coordinating and developing the team on how to profitably execute work, communicate effectively with sub-contractors and customers, understand how their actions impact job profitability and cash flow, and maintain customer satisfaction. Specific responsibilities include:

+ Support sales in estimating

+ Support Service Coordinator in scheduling and coordinating work

+ Support technicians in complex technical issues

+ Installation and commission of a wide variety of HVAC equipment

+ Troubleshoot, diagnose, and repair a wide variety of HVAC equipment

+ Perform maintenance of HVAC equipment such as atmospheric boiler, water cooled chiller

+ Establish and maintain clear communications with customers while both on and off the customer job sites

+ Assist in maintaining inventory and tool procurement for all technicians

+ Promote and perform all aspects of BMCC’s safety procedures and policies

This position is Full Time, Exempt, and reports to Service Manager.

Required Education, Experience and Qualifications

+ Skills of Level 4 Technician in addition to those listed below.

+ Current Licensed Technician (mandatory) or verifiable experience in service of commercial HVAC Holds EPA Certification.

+ Steam boiler/system maintenance, troubleshooting, service including setting comb

+ Chiller rebuild experience.

+ Effective verbal and written communication skills.

+ Detail oriented and willing to tackle various ongoing projects in a fast paced environment.

+ Well versed in the industry and the Company’s competitors.

+ Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

Travel Requirements

+ Infrequent travel to Company or client locations. Approximately 10% of the time will be spent traveling.

Physical/Work Environment Requirements


+ Must be able to lift heavy objects up to 50lbs, be able to bend/stoop, squat/crouch, climb, kneel and twist. Must be able to climb ladders, work both inside and outside, and around moving equipment safely.

We are proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participate in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

To staffing/placement agencies: We are not responsible for any fee related to unsolicited resumes from 3rd party staffing and placement agencies (whether submitted through this website or sent directly to an employee of Bernhard LLC or its operating companies) unless a written agreement is in place between the agency and Bernhard, LLC (“Company”) and an authorized Company representative makes a written request to the agency to assist with a requisition. Similarly, no fee will be paid for candidates who apply and claim to be represented by an agency. Any unsolicited resumes, CVs, or other candidate information submitted by an agency will become the property of the Company, and no fee will be paid in the event such candidate is hired.

If you are an agency and would like to be considered for partnership with Bernhard, LLC please send your company’s information to

Don’t meet every single requirement? Studies have shown that diverse candidates are less likely to apply to jobs unless they meet every single qualification. At Bernhard, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35©

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Job Posting: JC254441827

Posted On: Jan 28, 2024

Updated On: Apr 03, 2024

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