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DHS PROGRAM MANAGER

at Arkansas Government Job in Jonesboro, Arkansas, United States

Job Description

DHS PROGRAM MANAGER

Date: Dec 5, 2023 Req ID: 35458 Location: Jonesboro, AR, US, 72401 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $45,009.95 Position Number: 22093873

County: Craighead

Posting End Date: 12/15/2023

Anticipated Starting Salary: $45,009.95

DCO

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Hiring Official: Angela Smart Minimum Qualifications (from OPM Job Specification): The formal education equivalent of a bachelor’s degree in psychology, sociology or a related field; plus two years of experience in policy development, researching or determining eligibility for social service programs. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIRMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Job Summary The DHS (Department of Human Services) Program Eligibility Analyst is responsible for researching, drafting new and revised policies and procedures, providing technical assistance, subject matter expertise, and operational support for staff who determines eligibility and delivers services to the public for government programs. This position is governed by state and federal laws and agency policy The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Summary The Department of Human Services (DHS) Division of County Operations (DCO) Program Manager is responsible for planning and directing program activities in a multi-county area. This position is governed by state and federal laws and agency policy. Functions Supervises a subordinate professional and administrative support staff by interviewing and recommending for hire, providing training opportunities, assigning and reviewing work and special projects, and evaluating the performance of incumbents. Manages the operations within a multi-county area through county supervisors and program representatives. Determines program goals, objectives, and guidelines, implements operating policies and procedures, and evaluates program effectiveness and compliance. Conducts meetings to discuss program progress and problems. Provides administrative support to supervisors and personnel by interpreting regulations, policies, and procedures. Performs administrative duties by reviewing and analyzing data, compiling reports, and preparing correspondence. Contributes to the development of an operating budget by identifying program needs, monitoring expenditures, approving reallocation of funds, and preparing justifications. Performs other duties as assigned. Knowledge, Skills and Abilities Knowledge of supervisory principles and practices. Knowledge of state and federal laws, regulations, and policies. Knowledge of program operations and procedures. Knowledge of the principles and practices of organizational management. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinates. Ability to direct and coordinate county and area program operations. Ability to provide technical/administrative direction. Ability to interpret and apply state and federal regulations and division policy. Ability to monitor and evaluate program effectiveness and compliance. Ability to prepare and present information in oral and written form. Minimum Qualifications The formal education equivalent of a bachelor’s degree in social work, psychology, general business administration, or a related field; plus four years of experience in human services or a related field, including two years in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law

Position Information

Class Code: G152C

Grade: GS08

FLSA Status: EXEMPT

Salary Range: $45,010.00 – $65,265.00

Summary

The Department of Human Services (DHS) Program Manager is responsible for planning and directing a specific human service program and providing technical assistance. This position is governed by state and federal laws and agency/institution policy.

Functions

Supervises a lower-level managerial, professional, and administrative support staff by interviewing and recommending for hire, training employees or arranging training opportunities, assigning and reviewing work and special projects, evaluating the performance of incumbents, and conducting staff meetings to clarify problems and obtain status reports. Determines program goals, objectives, and guidelines, develops and implements policies and procedures, evaluates program effectiveness and compliance, initiates corrective actions or revisions, and provides technical direction and administrative support to program personnel. Disseminates and interprets regulations, policies, and procedures to program participants, coordinates internal and external personnel and activities to identify needs, problems, and accomplishments of program, conducts meetings to discuss program progress or problems, and presents program workshops or training. Participates in the development of an operating budget by identifying program needs, preparing justifications, monitoring expenditures, approving reallocation of funds, and preparing related reports. Performs one or more of the following activities related to program responsibilities, including approving final orders, system design and/or licenses, researching and compiling survey and statistical data, and performing the duties of professional program staff as needed. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of organizational management. Knowledge of state and federal laws applicable to program area. Knowledge of program planning, monitoring, and evaluation techniques. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinate supervisors. Ability to

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Job Posting: JC252094208

Posted On: Dec 07, 2023

Updated On: Dec 18, 2023

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