at The Hershey Company in Bentonville, Arkansas, United States
Mgr Customer Replenishment
Jun 29, 2023
Position: Manager Customer Replenishment
Job Location: Bentonville, AR
Job Summary and Responsibilities:
On-site in Bentonville, AR, this position is accountable for the following:
Act as subject matter expert and replenishment leader of D82 Impulse business.
In a fast-paced environment, lead D82 by proactively maintaining performance accountability and drive urgency for action. Drive item-level forecasting and replenishment corrective actions for assigned Walmart business segment using key supply chain metrics such as retail in-stock, retail on-hand & distributor pipeline inventory, and case fill to distributor and retailer.
Utilize & update, as necessary, product lifecycle trends for all promotional events, modular transitions, and item changes. Trends will include point of sale retail take-away, inventory availability, historical promotional activity, and de-seasonalized demand.
Identify forecast exceptions and service gaps. Drive corrective actions upstream through Hershey supply chain to drive reliability/supportability and eliminate waste. Drive corrective actions downstream to retail with third-party distributors, Walmart and/or Sam's Club Replenishment Managers and Buyers to drive inventory and sales growth.
Lead communication with Demand Planning partners to provide accurate and timely factory shipment forecasts specific to promotional events, modular transitions, and item changes.
Build and maintain multiple customer-facing relationships, including Walmart Replenishment Managers, Buyers, and third-party distributors. Build and maintain multiple internal relationships including Sales, Category Management, Customer Service, Finance, Sales Planning, and Supply Chain partners.
Lead a limited number of select special projects and strategic initiatives, including promotional events and continuous improvement opportunities.
Deliver business process improvements to deliver faster informed decision making.
Lead the weekly Collaborative Demand Alignment meetings with Demand Planning and internal sales to help achieve the results expected in the above areas.
Strong written and oral communication skills
Advanced Project Management skills
Advanced analytical and problem-solving skills
Minimum Bachelor's degree. Masters Preferred
Industry Replenishment Experience preferred
Nearest Major Market: Fayetteville
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans