Director-Financial Aid - CS Financial Aid Office University

at Baptist Memorial in Memphis, Tennessee, United States

Job Description


Directs the administrative functions related to obtaining and awarding financial aid to all eligible students including functions related to compliance with any regulatory body, public or private. Serves as a liaison between various departments and external agencies that provide funding for students. Under the general supervision of the VP, Enrollment Management & Student Affairs, incumbent is responsible for one shift 8 hours a day 5 days a week. Incumbents are subject to hours beyond the normal workday.


+ Develops and directs financial aid strategies within the framework of federal and state regulations that are consistent with the enrollment management objectives of the College. Develops, recommends and implements college policies, procedures and methods to coordinate financial aid functions within the college.

+ Directs financial aid staff; makes recommendation for hiring and dismissal. Conducts performance reviews and responsible for team building.

+ Maintains familiarity with laws and regulations related to financial aid. Disseminates information to appropriate personnel and directs training to ensure compliance with all applicable federal, state and institutional regulations. Responsible for all financial aid audits and reporting.

+ Counsels students and family members on various aspects of financial aid programs and facilitates the application process.

+ Conducts financial aid seminars and markets the availability of financial aid to various groups and individuals to promote enrollment in the college.

+ Serves as data governance subject matter expert for the department and is responsible for definitions, processes and procedures, quality, accuracy and maintenance.

+ Performs related accountabilities/responsibilities as required or directed.

Requirements, Preferences and Experience


Desired: Master’s Degree in student personnel, counseling, business, or related field. Minimum:


Desired: Seven (7) years of progressive experience in the field of administering and directing a student financial aid program in a college setting. Minimum: Five (5) years of progressive experience in the field of administering and directing a student financial aid program in a college setting.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ’s three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

+ Competitive salaries

+ Paid vacation/time off

+ Continuing education opportunities

+ Generous retirement plan

+ Health insurance, including dental and vision

+ Sick leave

+ Service awards

+ Free parking

+ Short-term disability

+ Life insurance

+ Health care and dependent care spending accounts

+ Education assistance/continuing education

+ Employee referral program

Job Summary:

Position: 238 – Director-Financial Aid

Facility: Baptist Health Sciences University

Department: CS Financial Aid Office University

Category: Finance and Accounting

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Location: US:TN:Memphis

Located in the Memphis metro area REQNUMBER: 14648

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Job Posting: JC240796456

Posted On: May 24, 2023

Updated On: Sep 24, 2023

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