at Pernod Ricard USA in Fort Smith, Arkansas, United States
Job Description
Must be located in Fort Smith, Arkansas
Range based on location $50,200 to $75,400, range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position.
Working for Pernod Ricard means creating great company every day. It means working for the co-leader in the global wines and spirits industry - and collaborating with passionate people on successful premium brands in an entrepreneurial way.
Our people are at the core of our success. Everyone adds a vital ingredient to our mix, bringing a personal touch and individual qualities that make Pernod Ricard even better. We work together with a shared commitment to our values:
Entrepreneurial Spirit;
Mutual trust;
A strong sense of ethics; and
A relentless commitment to growth.
Pernod Ricard USA rewards both individual initiative and a spirit of collaboration and encourages ongoing professional development and growth. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues. We never settle for "good enough" but stretch ourselves and our teams towards improvement and progress in all we do.
Learn more about our history, values, strategies and organization by visiting us at
Position Summary:
The Analyst, Drawback Operations supports the accurate tracking, management and reporting of the applicable finished goods and bulk shipments. This role requires an individual who can effectively build and maintain positive relationships while providing a superior level of customer service to the various key contacts. The successful candidate can work autonomously in a fast paced and deadline driven environment and has excellent analytical and critical thinking skills.
Major Responsibilities / Accountabilities:
This position is responsible for recordkeeping of import and export documentation. This role will track and report all exports out of Fort Smith and all imports into the US. This position will also assist customs brokers with the entry of ocean and cross border shipments for PRUSA replenishment orders and DI customer orders. The position will work with foreign suppliers, carriers and customs brokers to resolve issues related to shipping documents, bill of lading or Customs in-bond documents. This role is relied upon for their high-level of problem solving and reasoning skills and their ability to take appropriate action to ensure prompt and complete customer satisfaction.
Provides timely updates to Pernod Ricard USA management, ensuring accurate contact and order history information.
Key Competencies & Qualifications:
Education:
Undergraduate degree in Business, Logistics or Supply Chain, Finance, Business Analytics or related field required.
Experience / Qualification:
2-4 years of previous logistics, billing, customer service or order management experience. Experience in the Alcohol beverage industry preferred.
Strong and demonstrable customer service mindset.
Proven ability to deliver high quality results to a strict timetable within a fast paced environment.
Excellent decisions making, analytical and critical thinking skills.
Highly organized and consumer centric.
Able to thrive in and contribute to a culture of continuous improvement and challenging the status quo.
Ability to work independently.
Excellent organization skills.
Strong working knowledge of MS Office. Experience in JD Edwards E1, OBI, Axis is an asset.
At Pernod Ricard, your safety and well-being are our top priority. As of December 1,2022, Covid vaccinations will not be required of new and existing employees, but we strongly encourage everyone to follow local public health recommendations, including keeping vaccinations up to date.
Job Posting End Date:
Target Hire Date:2022-09-01-07:00
Target End Date:
Pernod Ricard USA is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
