at Mayer Electric Supply Co, Inc. in Fayetteville, Arkansas, United States
Counter Sales Associate
821 - Fayetteville, 2355 North Gregg Ave, Fayetteville, Arkansas, United States of America
We are Mayer, one of the nation's largest wholesale distributors of electrical products and equipment, connected solutions, lighting, digital tools, DataCom technologies, power distribution, and automation and control systems. We serve contractors, industrials, OEMs, integrators, institutions, government entities, utility providers, commercial businesses, and residential customers. Mayer employs over 1,200 associates across 68 locations in 12 states. We are a connected team, providing unrivaled service and innovative solutions since 1930. Our vision remains to be first choice for our customers, our associates, and our suppliers.
Why choose Mayer? We value continuous quality improvement, complete customer satisfaction, hard work, ethical behavior, concern for people, professionalism, and learning and personal growth. We offer a competitive pay and benefits package, paid training, and opportunities for career growth and promotion within our company. Apply today!
The Counter Sales Associate obtains orders from and maintains relationships with existing customers in the retail store environment and through ongoing engagement with repeat customers.
Essential Functions & Key Responsibilities
Generate acceptable gross profit through sale of products.
Track customer orders for on-time delivery and appropriate billing.
Maintain counter sales area for appearance and current supplier promotional materials.
Handle customer returns and credits in a timely fashion.
Follow up by phone or visit on quotes submitted to customers.
Ensure customers receive orders in a timely and accurate fashion.
Establish professional customer/vendor relationships with appropriate customer personnel (purchasing, engineering, manufacturing, quality assurance, management, other key personnel).
Grow business by making outbound calls to existing customers and prospects.
Maintain communications with key internal resources concerning customer relations and responds to concerns in a timely manner.
Communicate promotional activities to key customers in a timely manner.
Participate in rotational "on-call" duty for assigned branch.
Actively participate in and contribute to Mayer's Continuous Quality Improvement efforts.
Completes assigned training in a timely manner.
Participate in or assists with physical inventory preparation or process.
Demonstrate commitment to Mayer's core values and vision to be First Choice with our suppliers, customers, and associates.
Complete all other appropriate tasks or duties assigned by supervisor.
Excellent communication, interpersonal, and organizational skills.
Strong customer service skills.
Self-motivated and a self-starter.
Sense of urgency.
Ability to work with minimal supervision.
Good computer skills with knowledge of Microsoft Office 365 and ERP systems
High school diploma or GED, or some high school with applicable experience.
Six months operations experience in the electrical distribution industry.
One year of operations experience at Mayer or equivalent sales experience in the electrical distribution industry.
NAED EDGE, CounterPro, and EPEC Bronze certification.
The Counter Sales Associate works in a temperature-controlled retail environment.
Must be able to stand for long periods of time.
Must be able to lift and carry up to 50 lbs., and push and pull up to 200 lbs.
Our pre-employment screenings include employment references, a criminal background check, motor vehicle record check, and a drug test.
Mayer Electric Supply is fully committed to equal employment opportunities without regard to race, color, religion, age, sex, national origin, veteran status, sexual preference, or handicap where unrelated to job performance. This policy relates to all phases of employment including, but not limited to recruiting, employment, placement, upgrading, demotion or transfer, layoff, recall and termination, rates of pay or other forms of compensation and participation in all company-sponsored activities.... For full info follow application link.
Mayer is fully committed to equal employment opportunities without regard to race, color, religion, age, sex, national origin, veteran status, sexual preference, or handicap where unrelated to job performance. This policy relates to all phases of employment including, but not limited to recruiting, employment, placement, upgrading, demotion or transfer, layoff, recall and termination, rates of pay or other forms of compensation and participation in all company-sponsored activities. Cooperation of all associates in helping maintain equal opportunity for all is required. Mayer participates in the E-Verify Program.