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Operations Manager, Store

at Conn's HomePlus in Memphis, Tennessee, United States

Job Description

Position Summary:

We are hiring for a strategic, inspirational, and driven Operations Manager. In partnering with the store’s Management Team, you will be instrumental in the overall operational success by managing CSRs, merchandising, inventory, and safety measures.

Responsibilities:

+ Recruit, interview, select, manage, and train a team of customer service representatives and porters.

+ Ensure company established customer service standards are achieved.

+ Research and resolve invoice discrepancies.

+ Responsible for maintaining strict cash control procedures.

+ Full oversight of warehouse, inventory control, cycle counts, product merchandising and pricing standards.

+ Work closely with store’s management team to set and/or implement and enforce policies and procedures.

+ Create store staffing schedules.

+ Ensures accuracy and integrity of product shipments.

+ Special projects as assigned.

?Qualifications:

+ 1 to 3 years previous retail experience preferred.

+ Previous management or warehouse experience preferred but not required.

+ Must have excellent organizational and management skills.

+ Computer and clerical experience is preferred (MS Word and Excel).

+ High school diploma or GED is required.

+ Full time retail schedule, including evenings/nights, weekends, and holidays.

Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love . With more than 150 stores across 15 states and online at Conns.com , our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website (https://ir.conns.com/?\ga=2.12506420.1054910772.1643205073-669518832.1639583917&\gac=1.139066290.1643219777.0bd0d6689be31e38a713b79910f725b0) and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn). #LI-ER1

Conn’s is PROUD to be an equal opportunity employer.

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Job Posting: JC222316461

Posted On: Aug 28, 2022

Updated On: Oct 30, 2022