IAM Specialist - Identity (SailPoint)

at EY in Little Rock, Arkansas, United States

Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help to protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems.

The opportunity

Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols.

We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry!

Your key responsibilities

IAM Identity Specialist is responsible to maintain and operate EY’s Global Account Provisioning platforms in an efficient, secure manner. Responsibilities include, but not limited to, providing L3 support services for technologies including SailPoint IIQ, Microsoft Identity Management (MIM), Hitachi Self Service Password Reset (SSPR), Imanami Group ID, and other supporting technologies.

+ Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers

+ Monitoring jobs/tasks to ensure it has completed successfully. Take corrective action for failures

+ Responding to incidents generated by monitoring alerts within defined SLA, and emails that have been raised

+ Partner and collaborate with global HR team for any changes and data driven issues.

+ Work closely with implementation and engineering for BAU issues, also raise items as needed to vendors.

+ Contribute to projects with a focus on ensuring production readiness.

+ Validating that infrastructure services are not interrupted after systems or configuration changes

+ Work on Service Now tickets which are raised from L2 teams.

+ Ensure processes and procedures are followed.

+ Maintain Service accounts and Certificates also make them complaint by resetting and renewing regularly as standards.

+ Collaborate with Service Management team to ensure operational deliverables like service documentation, knowledge materials, monitoring requirements and support structures are in place and updated as appropriate

+ Work with Change Management team to ensure product changes are appropriately communicated, documented and approved.

+ Periodically review and update global process documentation and knowledge materials

+ Communicate updates regarding supported projects, initiatives, developments and status to Identity Operations team and Leadership

+ Collaborate with Global Information Security and Security Operations to ensure supported services align with Code of Connection and any external security audits.

Skills and attributes for success

+ Candidate should have solid understanding of IAM with expertise in SailPoint IIQ, Microsoft Identity Management (MIM) and Azure AD Connect (AADC).

+ Experience in all SailPoint IdentityIQ features like LCM, Reporting/Analytics and Certifications. Exposure in Java is a added advantage.

+ Detailed knowledge on the functioning of the MIM sync engine and different types of Connectors, Precedence, Run profiles, etc.

+ Hands on experience in Azure AD Connect and Azure AD

+ Experience in Hitachi SSPR is an added advantage.

+ Good understanding of the project management principles and practices

+ Experience with Database (MSSQL, MySQL) is mandatory

+ Experience with Application Server such as Tomcat and Web Logic.

+ Experience in scripting mainly PowerShell and Beanshell

+ Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements.

+ Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries.

+ Flexibility to work in a 24*7 support structure.

To qualify for the role, you must have

+ Degree in Computer Science or related field or equivalent work experience

+ Experience:

+ Minimum of 7 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions

Ideally, you’ll also have

+ Preferred certifications: ITIL Foundation Certification, SailPoint IdentityIQ

What we look for

The ideal candidate will utilize their knowledge and expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed. The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current infrastructure requirements. Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global organization. They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $61,900 to $112,300. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $74,300 to $127,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

+ Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

+ Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

+ Transformative leadership: We’ll give you the insights, coaching and confidenc

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Job Posting: JC221917082

Posted On: Aug 24, 2022

Updated On: Mar 24, 2023

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