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PATIENT CARE REPRESENTATIVE

at BrightSpring Health Services in RUSSELLVILLE, Arkansas, United States

Job Description

Our Company

Hospice Home Care

Overview

Our Hospice Patient Care Representatives are the heart of our organization who support patients through education and relationship development. This position establishes and maintains positive trust-based relationships with referral sources and community organizations in a defined geographic territory. Take this chance to make a meaningful impact with your career today!

Our comprehensive benefits include:

+ Medical and dental benefits

+ Short- and long-term disability

+ Life insurance

+ Paid time off

+ 401(k) program

+ Flexible Spending Account (FSA)

+ Employee Assistance Program (EAP)

+ Vendor discounts

Responsibilities

+ Develop and maintain comprehensive working knowledge of organization’s markets including but not limited to key referral sources, competitors, governmental agencies, and major payer groups and apply this knowledge to effective sales planning

+ Build brand awareness throughout referral base and monitor community, customer, payer and patient perceptions

+ Establish and maintain effective customer focused relationships with healthcare community, referral sources, physicians and their staff

+ Stay current with industry and marketplace changes and opportunities for competitive advantage

+ Collaborate and communicate with team and cross-functional partners to fully meet customer needs

+ Maintain knowledge of and commitment to the hospice philosophy of care

+ Attend after hour/weekend functions such as vendor booths, fundraisers, mixers, etc. that are the responsibility of the marketing team

+ Ensure compliance with all state and federal legal and regulatory requirements

+ Additional responsibilities as assigned

Qualifications

+ Bachelor’s degree in Business, health care or related field, Master’s degree preferred

+ 2+ years experience in health care marketing

+ Excellent public speaking and presentation skills

+ Self-starter with ability to work under minimal supervision

About our Line of Business

Hospice Home Care focuses on providing hospice care to local patients and their families living in Arkansas. We concentrate on managing a patient’s pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Hospice Home Care apart. We believe the quality of life to be as important as length of life. Hospice Home Care offers Routine Home Care, Respite, General Inpatient Care and Continuous Care. For more information about Hospice Home Care, please visitwww.hospicehomecare.com. Follow us onFacebook (https://www.facebook.com/HospiceHomeCare/) ,Twitter (https://twitter.com/hospicehomecare) , andLinkedIn (https://www.linkedin.com/company/hospice-home-care/) .

Additional Job Information

M-F 8 a.m. to 5 p.m.

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BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orcontact us (https://www.brightspringhealth.com/application-assistance/) for assistance.

Equal Opportunity Employment Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

Clickhere (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

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Job LocationsUS-AR-RUSSELLVILLE

ID 2022-78015

Line of Business Hospice Home Care

Position Type Full-Time

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Job Posting: JC221038032

Posted On: Aug 13, 2022

Updated On: Aug 24, 2022