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Senior Professional Service Delivery Coordinator (Multiple Positions Available)

at Gainwell Technologies LLC in Conway, Arkansas, United States

Job Description

Gainwell Technologies LLC has multiple positions available for Senior Professional Service Delivery Coordinator in Conway, AR and various unanticipated locations throughout the USA. Works on a team and independently to support deployments and incident management within a SaaS organization in the healthcare field. Maintain global transformations and deployment settings files; Prepare for tenant deployments by validating application packages for completeness and successful transformations; Deploy Release/Patch packages to the tenant environments; Deploy hotfix packages to the tenant environments as needed (K2/InRule/BAS/Batch/UX/SSRS/SSIS);Smoke test tenant environments after deployments; Troubleshoot deployment problems to determine if the cause is application related or deployment related; Be on call to resolve any client issues encountered in the Configuration, System Test, User Acceptance Test, Production environments; Support Infrastructure Changes and Incidents in the Configuration, System Test, User Acceptance Test, Production environments; Help stand up new environments; Create/maintain Autosys and Windows Task Scheduler batch job environments; Participate in daily Operations meeting; Participate in standard monthly maintenance as well as emergency maintenance; Participate in monthly post patching validation and remediation; Mentor/train team members on areas of expertise.

To apply, send transcript(s) and resume w/ job title and Ref#6304881 to intlrecruiting@gainwelltechnologies.com . EOE.

 

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Job Posting: 3495436

Posted On: Sep 12, 2022

Updated On: Sep 12, 2022