US Operations Lead - Walmart/Sam's

at The Coca-Cola Company in Rogers, Arkansas, United States

Job Description

Position Overview:

The Operations Lead (Account Executive II) is responsible for managing or performing work on sales activities directed at Walmart/Sam’s Club. This includes:

+ Customer (Divisional/Regional) engagement activities, including customer business requirements and preparing proposals and presentations

+ Assessing customer needs and suggesting appropriate products, services and/or solutions

+ Developing medium to long-term sales plans and preparing strategies to protect, grow and diversify the relationship with key stakeholders, bottlers, zones

+ Business development activities, including the development of alliance/channel/network partnerships

+ Planning and strategizing to retain and expand current internal/external relationships

+ Ensuring high-quality customer service and issue resolution

+ Pricing research and strategy, including network cost/pricing, competitor analysis, etc.

+ Conducting market research and identifying and predicting current and future consumer trends

Organizational Impact

+ Owns the execution of functional strategy end-to-end and the operational direction of the Operations Team

+ Owns tactical and operational plans with short to mid-term focus (1-3 years) executing organizational strategy in alignment with Zone/Bottler objectives, recommending operational strategies and plans with direct impact on results

+ As an individual contributor acts as a recognized subject matter expert within and outside of the organization. Coaches /mentors other functional members in skills, delegates work to them and reviews it

+ Problems and issues faced are difficult to moderately complex, and require detailed information gathering, analysis and root cause evaluation to understand the problem

Innovation & Complexity

+ Responsible for making significant improvements of existing processes, systems, or products to enhance performance of job area

+ Problems are solved by identifying and addressing the root cause of the problem (In-Stocks, Product Supply) while working across functional groups

Communication & Influence

+ Works to influence business decisions made by leadership within own job function and others outside of own job function on policies, practices, and procedures

+ Requires ability to communication with executive leadership (CCO, Zone, Bottlers) on matters of significant (vs. strategic) importance to the organization

+ Requires ability to communicate to stakeholders (Bottlers/Customer) outside the organization with common desire to reach a solution

+ Conducts briefings with leaders within and outside the job function


+ Thought leaders mastering specific professional discipline/area of expertise combining broad and comprehensive expertise in leading-edge solutions, techniques and/or technologies with organizational practice across several different disciplines within a function

+ Required: University Degree or equivalent

+ Preferred: MBA (Business Management)

+ Required: 5 to 7 years of prior relevant experience

+ Experience working with Nielsen and other syndicated data platforms.

+ Experience in developing successful annual business plans and price/package for retail customers

+ Strong analytical, verbal, and written communications skills are a must

+ Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Access)

Skills & Capabilities:

+ Franchise Leadership

+ Partnering for Growth

+ Influencing for Results

+ Executional Excellence

+ Enterprise

+ Agile

+ Change Management

+ Data & Digital

+ Leadership

+ Set the Agenda

+ Be the Role Model

+ Help People be Their Best Selves

Growth Behaviors:

+ CURIOUS – Keep Seeking, Never Settle

+ EMPOWERED – Make it Happen

+ AGILE – Push for Progress, Not Perfection

+ INCLUSIVE – Include, Value and Trust Each Other



Pricing Strategies; Contracts; Selling Process; Client Relationship Management; Persuasion; Microsoft Office; Communication; Sales Cycle; Key Accounts; Marketing; Negotiation; Project Management

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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Job Posting: JC220536324

Posted On: Aug 06, 2022

Updated On: Aug 18, 2022