Technical Analyst Application Development Support

at ArcBest in Fort Smith, Arkansas, United States

Job Description

Who we are

ArcBest Technologies, an ArcBest® company, is an innovative technology company that provides custom-built solutions and leading-edge technologies that help our customers and suppliers successfully navigate the complex supply chain landscape. Our team is made up of highly engaged and creative tech and analytical professionals – engineers, mathematicians, data scientists, software developers, information system specialists and more – who create smart solutions that deliver value to our customers and keep the global supply chain moving. We’re building the future of logistics.

ArcBest Technologies is headquartered in Fort Smith, Arkansas.

Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences – so we can provide the best atmosphere for our employees and the best service to our customers. If that sounds like something you’d like to be a part of, we’d love to hear from you.

Learn more about 1 who ArcBest Technologies is and 2 what we do along with 3 ArcBest’s commitment to Diversity, Equity and Inclusion.

What you’ll do

We’re looking for a Technical Analyst, Application Development Support to join the ArcBest Technologies team. The Technical Analyst, Application Development Support participates in the support of ABTech IT Systems, and collaborates with other team members concerning status of projects, research, and problem determination and primarily provides assistance to ABTech Information Services and Technical Services personnel through systems administration, resource configuration, research of new technologies and problem resolution.

The Technical Analyst, Application Development Support is an entry level position that facilitates communication with the team to acquire the requisite knowledge and experience to effectively participate in daily activities.

Your contribution may include:

  • Provide system administration of various IT hardware and software systems.
  • Prepare reports to management team in the form of weekly status reports.
  • Review and recommend software to provide infrastructure services.
  • Provide support to Information Services personnel including, but not limited to, systems administration, resource configuration, research of new technologies and problem resolution.
  • Research new technologies and make recommendations for system improvements.
  • Establish backup and recovery strategies and procedures.
  • Collaborate with various teams including Technical Services and Information Services.
  • Develop training plans for new Technical Services personnel.
  • Other duties and projects, as assigned.

As a Technical Analyst, Application Development Support, you will be a member of the ArcBest Technologies Technical Services team in Fort Smith, AR. The hours are generally 7:30 am – 5:30 pm with irregular and on call hours. A flexible working schedule of 9 hour work days with one day off every two weeks may be available after six months of employment subject to approval by the supervising director.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s degree in Information Systems or related field, required. Experience will be considered in lieu of formal education.

Computer Skills: Basic knowledge of distributed systems programming technologies including ASP.Net, WCF, and classic ASP. Basic knowledge of web application design, application development tools such as Visual Studio and programming languages such as Visual Basic .Net. Basic understanding of server scripting languages such as PowerShell and Windows Script Host. Working knowledge of Linux, SQL and network technologies.

If you require accommodation in the application process, please contact 4 or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.


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An Equal Opportunity Employer M/F/Vet/Disability

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Job Posting: JC217098594

Posted On: Jun 25, 2022

Updated On: Aug 09, 2022