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Regional Team Lead/Trainer - RN/LPN

at Family Allergy & Asthma in Memphis, Tennessee, United States

Job Description

Are you looking for a CHALLENGING and an EXCITING career, where HARD WORK is CELEBRATED and FUN is a requirement?

If so, submit an application today!

We are seeking a dynamic, tech savvy, detail oriented, motivated Nurse to join our Family as a Regional Clinic Team Lead/Trainer for our KY, TN, & AR territories!

Our preferred candidates would have both clinical, and administrative, nursing experience. This position is very hands on, and it will require learning each of the clinical roles to effectively train the team. (Front Office, Triage, Injection Room, Clinic).

This position requires extensive travel (approximately 75%) within the region to provide training, quality assurance, and facilitate nursing care with new acquisitions, as well as other regional locations once acquisitions are complete.

The position is full-time with a standard schedule of Monday-Friday, 8:00am-5:00pm, with Saturday hours, evenings and overtime, as needed.

*Travel is required to all offices, as needed. Travel reimbursement, is provided.

Summary of Duties and Responsibilities

Will train staff in the following:

+ Ensure rooms are ready for patients and prepare for allergy testing each morning

+ Calibrate PFT sensor daily

+ Escort patients to a treatment room and prepare them for the doctor’s visit

+ Assist the practitioner with skin testing and other procedures, as ordered

+ Send prescriptions, complete asthma care plans and discharge summaries

+ Complete documentation in the EMR system

+ Prepare and administer any medications requested by the doctor

+ Perform pulmonary function testing, FeNO testing, and peak flow monitoring

+ Provide patient education regarding medications and environmental control

+ Prepare and administer nebulized medication and patient/device education (if needed)

+ Scan testing sheets

+ Schedule appointments for outpatient procedures

+ Administer allergy injections and complete all duties of the shot room

+ Maintain clinical area and exam rooms organized and stocked with supplies

+ Maintain samples and sample bags stocked on shelves

+ Check emergency medications monthly and reorder, as needed

+ Check and record refrigerator temperatures daily on log

+ Complete tasks in Triage throughout the day

+ Works with providers, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice

+ Submits electronically/faxes new prescriptions and refill prescriptions according to physician orders

+ Obtain pre-certs/prior authorizations for patient needs

+ Follows through in a timely manner on patients’ requests

+ Records and maintains complete and accurate records of patient and physician communications regarding medical care according to the standard medical record documentation requirements

+ Retrieves messages from phone and electronic submissions in a timely manner and responds to patient needs according to medical priority

+ Assists the patient by acquiring the appropriate appointment, as needed

+ Other tasks, as needed, and/or delegated

+ Prepare patient information folders and Environmental Control packets

+ Prepare I.D. and scratch trays

+ Order supplies, as necessary, through the approved clinic procedure

+ Shut down and plug in computers (pack, if needed), and plug in otoscopes at end of day

+ Transport supplies (box) to and from satellite offices, as needed

+ Maintain and follow HIPAA policies and procedures

+ Effectively manage emergency procedures and protocols

+ Cover Injection Room and/or Front Offices, as needed

+ Regular closing of offices

+ Work with Healix & Specialty pharmacies to process Biologics/IVIG prescriptions and forms:

+ Track shipments and inventory of Biologics

+ Obtain prior authorizations, as needed

+ Prepare the injection room area each morning

+ Administer allergy injections

+ Re-stock area, as needed, and order supplies through the approved clinic procedure

+ Complete daily log of charges and total at end of day

+ Collect co-pays and write out patient receipt

+ Re-order vials in a timely manner

+ Organize refrigerated vials in appropriate bins

+ Log daily refrigerator temperatures

+ Monitor shot cards monthly and discard expired vials

+ Ensure that consent forms are signed; explain shot room policies to new patients

+ Education of patients in first injection policy

+ Maintain and follow HIPAA policies and procedures

+ Stay the required 30 minutes after last injection is given before lunch or the end of the day

+ Clean toy and lobby area

+ Knowledge of all medications and IT treatment

+ Other relevant duties, as assigned

Abilities, Knowledge and Skills

Effective communication skills to include:

1. Ability to fluently speak and read English

2. Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals

3. Ability to communicate effectively, verbally and written, with all levels of staff and patients

Education, Prior Work Experience, Special Skill And Knowledge Requirements

+ Diploma in Nursing- LPN/RN

+ Ability to interact with patients directly and patiently

+ Ability to work independently

+ Strong computer skills

+ EMR experience, required

+ CPR certification, required

+ Valid KY and IN nursing license, required

+ Minimum of 2 years of successful experience in a Clinic setting

EEOC Compliance

Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Job Posting: JC216144335

Posted On: Jun 14, 2022

Updated On: Jul 02, 2022