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Online Student Liaison

at University of Arkansas - Fayetteville in Fayetteville, Arkansas, United States

Job Description

Current University of Arkansas System employees (excluding those at UAMS) including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open positions. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page.If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Type of Position:Clerical

Workstudy Position:NoJob Type:Regular

Work Shift:Day Shift (United States of America)

Sponsorship Available:NoInstitution Name: University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the  : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.Department:Online Student Liaison Office

Department's Website:Summary of Job Duties:The Online Student Liaison's primary responsibility is to provide student support services for prospective and current online students. This position is to provide continued top tier student support services for online students at the University of Arkansas. The Online Student Liaison reports to the Online Student Support Manager and plays a key role in retaining online students.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.Qualifications:

Minimum Qualifications:

The formal education equivalent of a bachelor's degree in public administration, general business, or a related field

Preferred Qualifications:

Two years of experience providing administrative services in a higher education setting

One year of experience providing customer service

Experience using business software systems

Demonstrated excellent oral and written communication skills

Experience working with non-traditional off-campus or online programs and students

Experience using Customer Relationship Management software

Experience with University of Arkansas student support systems and resources

Knowledge, Skills & Abilities:

Knowledge of the organization and administration of various higher education academic and social programs

Knowledge of campus and community resources

Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs

Strong analytical... For full info follow application link.

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

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Job Posting: 3397460

Posted On: May 26, 2022

Updated On: Jun 05, 2022