at Atrium Hospitality LP in Rogers, Arkansas, United States
Hotel:Rogers Embassy Suites
Bonus Eligible: No
Direct Reports: No
Reports To: Banquet Manager or All Purpose Manager
The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by
planning and implementing the serving details for the event.
TheBanquet Captainwill be tasked with the following duties, responsibilities, and assignments:
Directs setting up for tables correctly and uniformly in assigned areausingclean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspottedglassware;
Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned andfilled;
Plans the serving order and orchestrates its completion in a timely, quiet and courteousmanner;
Ensures the servers are ready to serve the meal when itsprepared;
Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions asassigned;
Maintain communication with the guest contact person for guestneeds;
Set-up, operate and dismantle audio-visualequipment;
Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visualequipment;
Ableto perform job of Banquet Associate and BanquetBartender;
Able to understand departmental forecasting to ensure appropriate staffinglevels;
Assist Banquet Manager orAll PurposeManager with scheduling, training staff, and inventory;
Ensures service standards are being followed and takes corrective action when they arenot;
Guide, direct, and motivate banquetstaff;
Follow all company safety and security policies and procedures, including reporting accidents,injuriesand unsafe work conditions to management;and
Any and allother work as required to complete the primary purpose of the position.
Required Prior Experience:
Previous customer service experience
Six months of banquet food service experience
Preferred Prior Experience:
Prior leadership experience
High School diploma or equivalent
Required Licenses/ Certification:
Food Safety certificate or complete training during initial 90 days.
Alcohol certification or complete training during initial 90 days.
Ability to lift, pull and push up to 50 pounds.
Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift
Must be flexible to working days, early mornings, evenings, nights,weekendsand holidays.
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k;tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends.Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow.Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
Atrium Hospitality is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not discriminate against on the basis of disability