Account Resolution Specialist

at Robert Half in Rogers, Arkansas, United States

Job Description

Description Are you a natural leader driven by a strong sense of accomplishment looking for an opportunity as a Collections Specialist? Are you a focused, detail-oriented thinker with a background in accounting, finance or business administration? This short-term contract / temporary to hire role is for a Collections Specialist who wants to work in the Rogers, Arkansas area. If you are an experienced Collections Specialist, there is an opportunity to nourish your career at a growing company in the Retail industry! Contact Robert Half today to learn more!

What you get to do every day

- Ensure the processing of payments

- Comply with all Federal Fair Credit Reporting Act rules and regulations

- Update customer files to ensure data integrity

- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment

- Lead all billing and reporting activities according to deadlines

- Register all customer payments to the correct reports

- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Process bankruptcy filings correctly when received

- Handle inbound and outbound collections calls and correspondence Requirements – Ability to analyze and make decisions on customer accounts

- 2-3 years of prior high volume collections experience

- AA or BS/BA in Accounting preferred

- Great written, verbal, and interpersonal skills

- Data entry experience preferred

- Solid understanding of call centers

- Microsoft Office Suites experience

- Consumer collections experience

- Prior experience working with accounting software

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .

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Job Posting: JC214394344

Posted On: May 25, 2022

Updated On: Jun 27, 2022