at Arkansas Government Job in Fayetteville, Arkansas, United States

Job Description


Date: Jun 15, 2022

Req ID: 19336


Fayetteville, AR, US, 72703


Anticipated Starting Salary: $32,404.94-$46,986.99

Position Number: 22133699

County: Washington

Posting End Date: 06/21/2022

Anticipated Starting Salary: $32,404.94-$46,986.99

Hiring Supervisor: Richelle Garcia

Preferred Qualifications: Experience with AASIS human resources roles, state payroll, and state policy and procedure. Proficient with Microsoft Office.

The Arkansas Department of Veterans Affairs serves Arkansas Veterans, and their eligible dependents, through advocacy and education to access federal and state benefits, high-quality long-term nursing care, burial honors, and assistance to minor children of honorably discharged Arkansas veterans experiencing medical issues.

Position Information

Class Code: R032C

Grade: GS05


Salary Range: $32,405.00 – $46,987.00


The Human Resources Program Representative is responsible for developing, implementing, and analyzing department program goals and objectives related to human resources areas. This position is governed by state and federal laws and agency/institution policy.


Analyzes and evaluates employment applications received from internal and external applicants to determine if applicants meet minimum qualifications. Analyzes and evaluates job vacancy requisition requests to ensure requests are accurate and adhere to policy and guidelines. Prepares and posts the job vacancy requisitions to the internet weekly and distributes list to proper personnel via email. Coordinates resolution of departmental and statewide recruiting system problems and issues. Assists in the analysis and creation of policies involving the job posting and application process, selection process, procedures and service delivery. Coordinates all aspects of the grievance process from submission to final decision. Maintains files and logs for workers’ compensation injury claims. Gathers initial information and submits packet to the Public Employee Claims Division for compensability determination and the provision of benefits. Compiles workers’ compensation information for federal reporting. Reviews and analyzes FMLA requests to determine if applicant meets requirements. Determines eligibility and advises the payroll section of determination. Reconciles discrepancies with supervisors and employees as needed. Provides information and interpretation of law, policy, procedures, and directives to personnel in subjects such as Fair Labor Standards Act, Equal Employment Opportunity, Americans Disability Act, disciplinary actions, Merit Pay Policy, recruiting and selection processes, and a variety of other personnel related issues. Provides training to management as scheduled or requested. Coordinates the department’s state insurance and other benefits programs by notifying employees of changes in coverage, premiums, forms, procedures, and timeframes; reviewing and correcting forms and records, monitoring deductions through reports; establishing payment schedules; and monitoring the program to detect functional problems and steer agency employees safely through them. Provides information and assistance to agency employees in accessing and utilizing insurance benefits and in resolving problems such as over and under payments, inaccurate records, and crediting by carrier. Explains benefits offered and advises employees on necessary forms, documentation, and deadlines. Communicates with Employee Benefits Division regarding problems experienced by agency employees and intercedes with vendors on their behalf when necessary. Provides technical assistance to staff members and system members, regarding retirement laws and policies. Coordinates, reviews, and updates the department merit pay program. Conducts the merit pay liaison and supervisor training; coordinates merit pay processes with agency liaisons to ensure consistency, accuracy and timeliness; explains the employee merit pay manual, policies and procedures. Authorizes and processes the payment of the merit pay percentage awards. Responds to complaints and requests for information from the public and employees. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of the principles and practices of human resources. Knowledge of state and federal personnel laws, policies, and procedures. Knowledge of organizational management, payroll, and benefits. Ability to analyze information and recommend appropriate action. Ability to plan and perform organizational analysis and feasibility studies. Ability to prepare and present oral and written information, training, and reports.

Minimum Qualifications

The formal education equivalent of a bachelor’s degree in human resources, public administration or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Fayetteville

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Job Posting: JC213966110

Posted On: May 19, 2022

Updated On: Jun 24, 2022