Fraud Specialist

at Bank OZK in Ozark, Arkansas, United States

Job Description

Bank OZK

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Job Purpose and Scope:

Supports fraud management and investigators by monitoring fraud detection systems and manual reports in an effort to detect and mitigate fraud and operational loss for stakeholders.

Essential Job Functions:

  1. Processes fraud incidents according to the Bank’s Fraud Risk Management Program.
  2. Reviews fraud alerts derived from alert and non-alert based sources, such as system generated reporting.
  3. Forms initial determinations regarding additional actions to be taken and acknowledges or escalates the fraud alert.
  4. Works with operations and front line employees to protect customer information and prevent loss.
  5. Accurately documents fraud attempts and loss events in the appropriate system(s).
  6. Notifies management of fraud-related incidents of significant scale or impact.
  7. Performs other tasks directed by management.
  8. Maintains good punctuality and attendance to work.
  9. Follows Bank policy, procedures and guidelines.
  10. Assists other teams within Corporate Security and Investigations, as necessary.

Knowledge, Skills & Abilities:

  1. Knowledge of banking laws and regulations.
  2. Ability to communicate effectively both verbally and in writing.
  3. Ability to demonstrate initiative to accomplish work objectives.
  4. Ability to work effectively in a team environment.
  5. Ability to maintain confidentiality.
  6. Ability to speak clearly and persuasively in positive and negative situations.
  7. Ability to read and analyze data for suspicious behavior.
  8. Ability to maintain attention to detail.
  9. Ability to demonstrate effective time management skills.
  10. Ability to work effectively and demonstrate flexibility in a continually changing environment.
  11. Ability to communicate effectively with all levels of management and staff.
  12. Ability to work extended hours.
  13. Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.




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Job Posting: 3386762

Posted On: May 23, 2022

Updated On: Jun 19, 2022