at Greenway Equipment, Inc in Kensett, Arkansas, United States
The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.
+ Performs diagnostics and repairs on John Deere equipment.
+ Performs repairs in the field as required.
+ Develop a thorough understanding of all technology offerings.
+ Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
+ Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
+ Follows all safety rules and regulations in performing work assignments.
+ Prepares all reports and forms required in conjunction with work assignments.
+ Will maintain current product knowledge of John Deere and competitive products.
+ Maintains condition of vehicles, inventory, tools and equipment.
+ Mentors Service Technician Apprentices and junior Service Technicians.
+ Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
+ Experience using special tools and following Technical Manual procedures.
+ Ability to diagnose technical issues.
+ Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.
+ Positive attitude and a desire to deliver an exceptional customer experience
+ Excellent skills in operating vehicles and equipment used for diagnostic purposes.
+ Positive attitude and a desire to deliver an exceptional customer experience.
+ High School Diploma, GED, or equivalent experience.
+ Ability to work extended hours and weekends.
Physical Requirements of Service Technician:
+ Must be able to lift 50 lbs, waist high
+ Must be able to bend, squat, twist, and be on his feet for multiple hours throughout the day.
Street: 1601 AR-36 E