Senior Provider Installation Professional (Service Fund) (Re

at Humana in Rogers, Arkansas, United States

Job Description


Humana’s Service Fund organization is looking for Senior Provider Installation Professional to join the team working from home anywhere in the US.

The Senior Provider Installation Professional administers the installation of assigned provider accounts. Performs set-up, database loading, and preparation of administrative documents and materials. The Senior Provider Installation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


The Senior Provider Installation Professional provides support to provider accounts by responding to inquiries and resolves issues of concern. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

+ Bachelor’s Degree and/or 3+ years of experience working within Humana Service Fund department

+ Comprehensive knowledge of MS Office desktop applications (Word, Excel, PowerPoint)

+ Experience utilizing SQL to pull and review data elements

+ Excellent oral and written communication skills

+ Prior experience in data management, data extraction and data reporting

+ Experience managing projects in a deadline driven area

+ Extensive knowledge of multiple types of current Procedural Terminology and Healthcare Common Procedure coding systems

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Work-At-Home Requirements

+ WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 25×10 (25mbps download x 10mbps upload) is required.

+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

+ Current experience within Service Fund

+ Progressive experience in Service Fund Contract Load

+ Experience with healthcare information technology, actuarial science and/or provider contracting

+ Knowledge of Humana’s internal policies, procedures and systems

Covid-19 Vaccine Policy

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health screening questionnaire.

Additional Information

+ This role may require up to 10% travel based on business need once the CDC restrictions have been lifted

Scheduled Weekly Hours


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Job Posting: JC212430441

Posted On: May 04, 2022

Updated On: Jun 03, 2022