Deli Manager

at Restaurant Depot in Memphis, Tennessee, United States

Job Description

Position Title: Deli Manager

Department: Deli

Supervisor: Assistant Branch Manager/Branch Manager

FLSA: Exempt

Position Summary:

Responsible for receiving product and ensures that aisles/freezers and refrigerators are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions:

+ Ensure proper customer service and works to develop relationships with large customers.

+ Supervises Assistant Deli Manager, Deli Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated.

+ Develops schedules, monitors performance and recommends the proper discipline as appropriate.

+ Trains employees in job responsibilities and safe operating procedures

+ Interviews candidates and recommends for hires.

+ Disciplines employees when necessary and recommends terminations.

+ Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.

+ Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.

+ Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.

+ Supervises the receiving of all deli products and ensures that the proper paperwork is completed.

+ Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.

+ Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.

+ Supervises the ordering of deli products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.

+ Makes sure all the employees in the department can work the equipment such as Toledo scale and Dennison label machine.

+ Coordinates that the pallets stored in the racks have the proper block and date tags.

+ Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.

+ Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.

+ Assures that trash is removed from floor and properly handled.

+ Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.

+ Maintains that all signage is correct and that the flyers prices are reflected on the product.

+ Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.

+ Performs additional duties, responsibilities and projects as assigned.

+ Performs weekly self audits on the perishable department.

Other Responsibilities:

+ Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

+ Bachelor’s Degree, OR

+ High School Diploma or GED with at least 4 years experience in customer service, OR

+ Any appropriate combination of education and experience.

+ Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

+ Ability to effectively present information and respond to questions from managers, clients, and general public

+ Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

+ Effective oral and written communication skills.

+ High level of interpersonal skills to handle sensitive and confidential situation and documentation.

+ Commitment to company values and strong customer orientation.

+ Computer Literacy

Physical Requirements:

+ Lift/Carry Abilities (measured for maximum or average load)

+ Lift – 50 lbs

+ Carry strength (50’ or less) – 50 lbs

+ Frequent lift/carry (> 12x/hour) – 50 lbs

+ Constant lift/carry (> 30x/hr) – 20 lbs

+ Physical Aptitudes (rated based on level of skill involved)

+ Agility/dynamic balance 80-100%

+ Finger dexterity – 80-100%

+ Manual dexterity – 80 – 100%

+ Posture Tolerance (rated based on frequency or time involved)

+ Stand/walk – constantly

+ Reach above shoulder level – occasionally

+ Twist/turn head – occasionally

+ Bend over/stoop – occasionally

+ Climb steps/ladder – occasionally

+ Kneel/squat – occasionally

Work Environment:

+ Requires frequent exposure to cold temperatures

+ Equipment in motion (forklifts, electric pallet jacks, scooters) I have had the opportunity to read and discuss this job description with my supervisor. I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.


I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

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Job Posting: JC212174134

Posted On: May 01, 2022

Updated On: Jul 04, 2022