at TekSynap in Texarkana, Texas, United States
We are seeking a User Liaison to join our team supporting the Red River Army Deport, Directorate for Information Management (RRAD-DFIM) at Texarkana, Texas.
RRAD-DFIM is an Information Technology Infrastructure Library (ITIL)-based organization that provides Command, Control, Communications, Computers, and Information Management (C4IM) support to business centers located on Red River Army Depot (RRAD). The RRAD-DFIM consists of three Divisions; the Integrated Technology Division, the Information Systems Division, and the Information Assurance Division. RRAD’s Unclassified Network (NIPRNET) serves RRAD’s 15,000 acre campus, with over 300 buildings, approximately 2,500 users, and approximately 2,115 active workstations.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.TekSynap.com.
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The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.
+ Using the Army Training and Certification System (ATCTS) ensures that IT related training is completed for RRAD’s 2500 employees.
+ Generates reports of users at risk of losing network or platform accessibility due to inactivity or recertification requirements.
+ Process forms and other required documentation to create and maintain access to required systems for RRAD employees.
+ Creates written communication to include emails, memos and newsletter content.
+ Bachelor’s Degree with 5 Years of Information Technology Experience, or an Associate’s Degree and / or Technical School with 2 + year’s experience.
+ Secret Clearance
+ Familiarity with Microsoft Office and Windows 10 Operating Systems
+ Establish Focus
+ Change Management
+ Develop Others
+ Oral Communication
+ Written Communication
+ Interpersonal Awareness
+ Build Relationships
+ Analytical Thinking
+ Conceptual Thinking
+ Strategic Thinking
+ Technical Expertise
+ Foster Innovation
+ Results Oriented
+ Customer Service
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Texarkana, Texas
+ Type of environment: Office, (Government Site)
+ Noise level: Low
+ Work schedule: Schedule is day shift Monday – Friday.
+ Amount of Travel: Less than 10%
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Active Secret Clearance
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact firstname.lastname@example.org for assistance.
External Company URL: https://www.teksynap.com/