Director, Actuarial & Analytics, Loss Analytics & Reserving

at Travelers in Little Rock, Arkansas, United States

Job Description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category


Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$119,800.00 – $197,600.00

Target Openings


What Is the Opportunity?

In Business Insurance Actuarial and Analytics, we deliver tailored analytics and innovative data science solutions that influence decisions and enable superior results. We have an inclusive culture where everyone feels that they belong, can be authentic, are valued, respected, empowered and part of our success. We see strength in the uniqueness that each of us contributes to creating innovative solutions and improving business outcomes.

The Business Insurance Loss Analytics & Reserving Commercial Auto team is seeking a professional with a blend of analytical curiosity and business acumen to perform complex analyses, identify emerging issues and trends, and apply innovative methodologies. This leadership role will have responsibility for supporting advanced analytics capabilities by partnering with Analytics & Research and other Commercial Auto team members to develop, implement, and maintain tools and processes that enable data-driven insights and solutions. Collaboration with Personal Insurance, Claim, Business Unit, and Product business partners to provide actionable insight into drivers of loss activity and influence strategic initiatives that address evolving challenges resulting from both internal and external environmental factors is also an integral part of this role. This individual will manage one direct report.

Specific responsibilities include:

• Analyze Business Insurance Commercial Auto prior and current year loss

and ALAE reserves, with primary emphasis on mid-size and industry-focused

Commercial business units.

• Lead and perform complex analyses involving advanced analytic and

statistical techniques applied to internal and external data sources to provide

business insight into drivers of frequency and severity trends.

• Collaborate with cross-functional business partners in Personal Insurance,

Claim, Analytics & Research, Actuarial, and Product departments to identify

and respond in a timely manner to impacts of operational, environmental,

strategic, and book mix changes on expected loss and ALAE.

• Provide thought leadership on Commercial Auto loss analytic initiatives that

supports the talent development of team members.

• Partner with the Analytics & Research and Loss Analytics & Reserving teams

to support and utilize diagnostic tools that provide granular insight into loss-

related metrics.

• Communicate results of analyses, including insightful visuals, to Loss

Analytics senior leadership and business partners.

What Will You Do?

+ Strategy:

+ Assess, prioritize, influence and communicate strategic initiative options to senior leaders.

+ Demonstrate effective execution and completion of assigned strategic initiatives and projects.

+ Regularly generate process improvements and explore opportunities for innovation.

+ Lead assigned unit strategic initiatives (narrow scope, limited and well defined) and cross-unit initiatives on a limited basis and is expected to participate in Enterprise initiatives on a limited basis.

+ Operational:

+ Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately.

+ Drive day to day execution within unit. Support broad department initiatives.

+ Promote efficiency across primary working group, balancing additional effort against incremental lift gained from work.

+ Begin to make decisions independently in accordance with department practices.

+ Provide direction and review others’ analytical work.

+ Translate business requests into analytical solutions.

+ Provide support as necessary for initiatives across the Enterprise within the scope of influence.

+ Communication:

+ Communicates on a regular basis with staff, peers and business partners and on an occasional basis with senior leaders.

+ Tailors communication of analysis, project results, and other business initiatives to audience.

+ Communicates technical topics to non-technical audiences with limited guidance.

+ Leads group discussions with primary working group.

+ Creates formal written communication such as memos or presentations with limited guidance.

+ Able to influence and collaborate with peers and partners to take actions to enhance business outcomes.

+ Talent:

+ Staff responsibilities are likely to include direct management of a small team of individual contributors.

+ Acquisition, retention, and development of talent for assigned unit.

+ Execute and communicate talent development processes, including performance and personal development goals.

+ Succession planning and talent assessment recommendations.

+ Performance management.

+ Support staff engagement cross Enterprise initiatives.

+ Mentor less experienced talent across the Enterprise.

+ Onboard new employees and interns in unit.

+ Support various training and skill development initiatives across Segment and the Enterprise.

+ May provide support for recruiting efforts and candidate talent assessment efforts.

+ Perform other duties as assigned.

What Will Our Ideal Candidate Have?

+ College degree in STEM related field.

+ Associate Actuarial Credential preferred.

+ 7+ years of quantitative analysis experience.

+ Strong understanding of insurance products and industry.

+ Demonstrated ability in actuarial and quantitative analysis and statistical concepts.

+ Management experience.

+ Excellent communication, collaboration and relationship-building skills.

+ Ability to present and translate complex information in relevant business terms.

+ Strong PC skills (MS Office) and programming skills (eg. SQL, SAS).

+ Leadership:

+ Begins to challenge conventional thinking.

+ Takes ownership of projects related to strategic initiatives and makes recommendations to influence business outcomes.

+ Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity.

+ Initial development of Leading Others, including modeling the way for others and effectively leading team projects.

+ Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture.

+ Business Acumen:

+ Has an in-depth understanding and knowledge of certain key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials.

+ Able to effectively utilize this business knowledge in developing and implementing analytic solutions.

+ Has a general perspective of the industry and developing trends, including: technology, analytic methodology, products, and performance of competitors.

+ Is familiar with other key business drivers and disciplines.

+ Relation

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Job Posting: JC209805410

Posted On: Apr 10, 2022

Updated On: Jun 19, 2022