Analyst, Software Asset Management

at Aerojet Rocketdyne in Camden, Arkansas, United States

Job Description


Aerojet Rocketdyne is a world-recognized aerospace and defense leader providing propulsion and energetics to its space, missile defense, strategic, tactical missile and armaments customers throughout domestic and international markets. We offer a complete line of propulsion products for launch vehicles, missile defense, and advanced hypersonic propulsion. Visit our website at for more information on how our employees Power the Future.

We have an immediate need for a Software Asset Management Specialist.

In this role you will be involved in the management of software, hardware and services acquisition, compliance, maintenance, life cycle planning and costing.

This position can be filled at any Aerojet Rocketdyne location, and flexwork or remote locations are a possibility.

What we can offer you:

+ Inspiring Company Culture – Our people support each other and work together to leave an indelible impact on our nation’s aerospace and defense legacy. Read more about our culture:Careers | Aerojet Rocketdyne. (

+ Work/Life Balance – 3 weeks of vacation to start plus additional sick allowance. 9/80 schedule providing for longer weekends. Annual 1 week year-end company shut down.

+ Comprehensive Health Benefits - Medical, Dental, Vision, Health Savings Accounts, and Wellness programs.

+ Prepare for the Future – 401(k) with company match.

+ Professional Development - Tuition assistance program, Employee recognition program, and Leadership development program.

This current opening may be filled at this level as posted or at one level higher.

Essential Job Functions (Including % of Time for Each)


+ Monitor ServiceNow workflow queues for IT software requests

+ Update and manage ServiceNow (CMDB) records

+ Create purchasing requisitions, as required, to support asset acquisition and maintenance

+ Receive invoices, as required, in Oracle ERP system

+ Manage software and hardware renewals and licensing true-ups

+ Compare IT software and hardware requests against existing asset inventory to determine purchasing, harvesting and/or reallocation strategy

+ Produce, manage and maintain software, hardware, and services look-a-head for planning purposes

+ Analyze, and identify cost savings and/or supply base consolidation opportunities

+ Review non-standard / single / sole source business justifications to determine cost effectiveness and alignment with IT strategy

+ Conduct routine audits of ServiceNow (CMDB) to ensure accuracy and compliance with policies and directives

+ Coordinate with third party vendors to ensure contractual obligations are met

+ Coordinate with IT and line-of-business functions to ensure the accurate and timely processing of software renewals

+ Coordinate with IT and line-of-business functions to ensure product upgrade and technology obsolescence requirements are met

+ Coordinate with supply chain and IT Finance to ensure the timely fulfillment of asset purchases


Requires a Bachelor’s in Computer Science or a related technology field and at least two (2) years of experience in a professional Information Technology environment, or an equivalent combination of education and experience.

Knowledge of:

+ ServiceNow workflow automation and software asset management platform

+ Microsoft productivity tools (e.g. Excel, PowerPoint)

+ IT Asset Management (ITAM) disciplines

+ Written and oral communication skills

+ Capabilities of computer software and hardware and technology

+ Principles and practices of technical problem solving

+ Team dynamics

+ Principles, practices and techniques of providing customer service

+ Principles and practices of producing effective project reports and summaries

Ability to:

+ Effectively adapt to and apply rapidly changing technology to business needs

+ Present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding

+ Plan and organize work to meet deadlines on a timely basis

+ Research, collect, and analyze data, draw conclusions, and prepare clear and concise reports

+ Communicate effectively both verbally and in writing

+ Maintain confidentiality

+ Establish and maintain effective interface with a wide variety of people

+ Maintain a customer focus in providing technology services

+ Gather and analyze facts, define problems, and devise solutions

+ Support a variety of technologies, business departments and systems, and independently resolve problems and pro-actively communicate solutions

+ Develop recommendations and solutions

+ Oversee correction within assigned areas

+ Read, interpret and apply complex technical publications and documentation

Requires U.S. Citizenship, U.S. Permanent Residency or other status as a U.S. Person. Must be able to satisfy federal government requirements for access to government information and having dual citizenship may preclude you from being able to meet this requirement.

Being fully vaccinated for COVID-19 may be a condition of employment at Aerojet Rocketdyne. Proof of vaccination or an accommodation request approved by Aerojet Rocketdyne will be required prior to starting employment with the Company.

Work Environment/Physical Requirements:

Employees in these positions must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to sit and to maintain attention to detail despite interruptions; may occasionally lift/carry/push/pull up to 15 pounds; may require minimal walking, climbing, stooping, crouching, and/or bending; and vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. May require the ability to travel by air or auto. May require the use of personal protective equipment such as safety glasses, safety shoes, and shop coat. These positions may be expected to work varying shifts and hours to ensure successful operation of activities in the organization.

Need help finding the right job?

We can recommend jobs specifically for you!

We consider the consistent demonstration of positive, cooperative, self-motivated, courteous and professional behavior to be an essential function of every position. While different positions have different primary areas of responsibility and technical expertise, everyone needs to work as a team, and we expect all employees to contribute as necessary to get the job done.

Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. Citizenship, U.S. Permanent Residency, or other status as a U.S. Person as defined by 8 USC 1324b(a)(3).

Equal Opportunity Employer/Minorities/Females/Veterans/Disability.

Individuals with a disability requiring accommodation during the application and/or theinterview process should e-mail the Human Resources Department atAccommodation Request. (

Location US-TX | US-CA-Canoga Park | US-WA-Redmond | US-AL-Huntsville | US-FL-Jupiter | US-VA-Culpeper | US-AR-Camden

Job ID 18782

Category Information Technology

Copy Link

Job Posting: JC205115258

Posted On: Feb 19, 2022

Updated On: Jun 08, 2022