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Parking Attendant

at SMG in Bossier City, Louisiana, United States

Job Description

POSITION: Parking Attendant- PART-TIME DEPARTMENT: Parking REPORTS TO: Guest Services & Security Manager Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Parking Attendant for ASM Global/Brookshire Grocery Arena. Responsible for establishing and maintaining excellent customer service/parking interactions with guests frequenting the Brookshire Grocery Arena by performing the following duties: Essential Duties and Responsibilities Include the following. Other duties may be assigned. * Safely and effectively assist with direction of traffic flow and placement of vehicles within assigned area of responsibility. * Assist in resolving parking issues including but not limited to VIP Parking, ADA Parking, ride share, traffic flow and shuttle assistance as required. * Responsible for street set-up and tear-down, display and removal of parking signage and securing of parking lots as directed by supervisor. * Provide assistance to patrons such as event information, parking needs, directions and building policies. * Assist patrons with the parking app, QRC code, or the pay by text method for parking. * Communicate effectively on radios. Conversations should be brief and precise. Remember what you say can be heard by others as well as the public in the area. Profanity and other non-work conversations are not to be conducted on the radio. * Operate all golf carts in a safe manner. Practical jokes or horse-playing on or with a golf cart is prohibited. Golf carts should never be operated unless trained and authorized to do so. * Employees are prohibited from “hanging on” to the back or front of a golf cart. The number of employees on a golf cart cannot exceed the number of designed seats on the cart. * Golf carts are designed to assist the parking department and patrons to get from one place to another. Employees are to refrain from “hanging out or riding around” on the golf carts for non-work-related activity. * Safety vest must always be worn. * Maintain adherence to all company policies, procedures, and rules of regulation. * A minimum education level of: High School Diploma or its equivalency * A minimum of 0 to 1 years of related work experience * A clean driving record for the last 2 years. * Must be a positive, outgoing, and able to work well with others. * Proven experience dealing with conflicts and issue resolution. * Demonstrated sound organizational, coordinating, and personal interface skills. * Excellent verbal and written communications skills. * Proven job reliability, diligence, dedication, and attention to detail. * Position is event based with typical hours being 3:00 PM — 11:00 PM during events are scheduled at Brookshire Grocery Arena, with exceptions depending on weather conditions and event requirements. * Performs other duties as assigned by Director of Event Services and/or Guest Services Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities * Excellent customer service, conflict resolution, and interpersonal skills. * Professional presentation, appearance, and work ethic. * Ability to work with minimal supervision. * Ability to work irregular/extended hours including night, weekend and holiday events as required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-14 hours daily as well as the ability to frequently lift in the excess of 25 pounds. This position is also exposed to adverse conditions including inclement weather, noise, fumes etc. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document states or implies that these are the only duties to be performed by the employee occupying this position. ASM is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact 318-747-2501 ext. 0. Dr. Teresa M. Manley Director of Event Services & Human Resources Designee ASM Global — Brookshire Grocery Arena 2000 Brookshire Arena Dr. Bossier City, LA 71112 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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Job Posting: JC204847417

Posted On: Feb 17, 2022

Updated On: Jun 10, 2022