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Desktop Support Analyst

at Robert Half in OLIVE BRANCH, Mississippi, United States

Job Description

Description If you excel at explaining intricate technical information to the non-technical user, this job could be for you. A driven individual who is most productive in an active and positive environment is the ideal candidate for this position. If you think you have these qualities, Robert Half has a Desktop Support Technician role with a company in the Information Technology industry that may be the position for you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Olive Branch, Mississippi, area.

Responsibilities

- Match hardware repairs with the appropriate vendors

- Supply computer desktop support in accordance with established policies and procedures

- Meet regularly and effectively with ticket submitters

- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Solve computer problems, and implement appropriate action/solutions Requirements – Expertise in MS Windows 7 in an Active Directory environment

- Active Directory experience

- Microsoft Windows Server 2008 experience

- Foundational knowledge in Mac OS

- Mac OS X experience

- Ability to write reports, business correspondence, user instructions, and procedure manuals

- 3+ years of desktop support or other related experience

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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Job Posting: JC202959093

Posted On: Jan 27, 2022

Updated On: Jan 29, 2022