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Customer Service Representative

at Robert Half in Rogers, Arkansas, United States

Job Description

Description If you love building solid customer relationships and want to work in the growing Retail industry, you might be the Customer Service Representative Robert Half is looking for. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! This Customer Service Representative job is short-term contract / temporary to hire, and located in Rogers, Arkansas. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.

Responsibilities

- Handle incoming telephone calls

- Provide accurate, friendly customer service in a timely fashion

- Receive and send written business correspondence

- May support business development and client referral goals by actively cross-selling and referring customers Requirements – Less than one year of experience preferred

- Basic knowledge in computer software programs and office equipment

- Upbeat, positive attitude and an approach to work rooted in professionalism

- Knowledge of Call Center Customer Service

- Well-founded grasp of Previous Call Center

- Proven knowledge of Inbound Call Center

- Strong familiarity with Call Center Operations

- Fast Paced Call Center experience preferred

- High Volume Call Center experience

- Call center experience

- No stranger to performing extensive research to resolve complex customer inquiries

- Excellent customer service and office administrative skills

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Excellent verbal and written communication skills

If you are a service ‘champion’ who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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Job Posting: JC201926347

Posted On: Jan 14, 2022

Updated On: Feb 11, 2022