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Fulfillment Lead

at Golden Hippo in Memphis, Tennessee, United States

Job Description

Who We Are:Golden Hippo is an employee-owned, vertically-integrated, highly profitable direct-to-consumer marketer of health, beauty, and pet care brands that collectively generate $1 billion of revenue annually. Our employees are passionate about our mission to create best-in-class products across broadly appealing categories – to help people live their healthiest, happiest lives.

Our A-players are results-driven creative thinkers who like to move fast, get the job done, and have fun doing it. If you love to roll up your sleeves, take on exciting new challenges every day, and drive massive growth, we want to hear from you!

Here Is What We Offer You:At Golden Bolt you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. A career at Golden Bolt is more than just a job. It’s the chance to work among friends every day, to work and play hard, and to see the results of your work firsthand. We work in a lively, laid back work environment with a fully stocked kitchen for our employees to use. We also offer:

+ Competitive salary (DOE)

+ Employer-paid benefits (medical, dental, vision, life)

+ Matching 401K plan

+ Highly interactive work with a talented, passionate team

+ UNLIMITED room for growth and results-based pay increases

The role:

Golden Bolt, the fulfillment division of Golden Hippo is currently looking for a Fulfillment Lead who will be primarily responsible for ensuring total customer satisfaction by overseeing fulfillment operations, ensuring smooth order tracking and processing in accordance with company standards. The Fulfillment Lead works closely with the management team as well as other executive roles. The Fulfillment Lead is responsible for working cross-functionally with various business units to maintain accurate perpetual inventories.

Shift: 2nd Shift Sunday – Thursday 3:30PM – 12:30AM

What Your Day-to-Day Will Look Like:

+ Protects employees by providing a safe and clean work environment.

+ Responsible for Productivity Logs and Batch Trackers submitted daily.

+ Review daily backlog and plan WMS waves based on priorities.

+ Thorough knowledge of all shipping and packing systems to ensure that shipments are

+ made on time.

+ Ensures maximize customer satisfaction and minimize cost.

+ Handle special requests such as expedite requests, special handling instructions, and off-

+ system shipping requests.

+ Research and resolve issues with in-process orders, including order entry errors, and

+ process errors.

The Best Candidates Will Have:

+ Experience working in a collaborative group environment as well as individually

+ Experience working with employment agencies (high volume)

+ Deadline driven and resourceful with ability to take direction

+ Ability to communicate in a multicultural environment

+ Consistent attendance and adhering to work schedule and attendance policy

Equal Employment OpportunityGolden Hippo strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas. Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Golden Hippo recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Golden Hippo may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. AL AK AZ AR CA CO CT FL HI ID IL IN KS MA MI MT NV NM NY NC OH OR TN VA TX UT WA Remote

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Job Posting: JC199688798

Posted On: Dec 12, 2021

Updated On: May 17, 2022