Interactive Teller Machine Lead Teller

at Farmers & Merchants Bank and The Bank of Fayettevi in Jonesboro, Arkansas, United States

Job Description

Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well-being and promote the success of our employees and customers by treating all with dignity, respect, and compassion. We envision being the best company our employees ever work for and the best bank our customers ever do business with as we step into our 75th year of serving unique communities across the State of Arkansas.


We are looking for an Interactive Teller Machine Teller Lead to provide outstanding customer service through Interactive Teller Machines (video teller machines) and who is comfortable interacting with customers on camera. The ideal candidate must be comfortable utilizing new technology and possess strong communication skills to accurately complete transactions for customers. Multi-tasking is a must along with efficiently assisting customers utilizing the ITM while demonstrating knowledge of bank's products and services. Strong sales skills are needed to suggest products that provide the best banking experience for our customers. The incumbent must foster teamwork across all areas of the bank, provide pleasing, accurate, and professional service to customers while discreetly handling confidential information. Provides assistance to ITM Teller levels I, II and III.

If you have an unbelievable work ethic and excellent customer service, then this might be the career for you.


  • Caring, team-centric environment
  • Generous paid vacation time and sick leave
  • Competitive pay and advancement opportunities
  • Medical, dental, and vision benefits
  • FSA & HSA
  • Long-term disability and short-term disability
  • Company 401(k) plan


  • A high school diploma or equivalent GED is required.
  • A minimum of 12-18 months related experience such as data processing, clerical/administrative or equipment operation and/or training, or equivalent combination of education and experience
  • Experience is preferred.


Must be available to work 6:45 am to 7:45 pm, Monday-Friday and 8:45 am to 12:15 pm on Saturday. Approximately 40 hours per week

This position is located in Jonesboro, AR.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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Job Posting: 3157839

Posted On: Dec 06, 2021

Updated On: Jan 31, 2022