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Operations Foreman

at SMG in Bossier City, Louisiana, United States

Job Description

Position: Operations Foreman Facility Name: Brookshire Grocery Arena Location: Bossier City, LA Department: Operations Reports to: Operations Manager Job Type: Full Time/Non-Exempt Regular/Temporary: Regular Under direct supervision of the Operations Manager, the Operations Foreman is a working supervisor position as well as directs and coordinates facility personnel, subcontractors, and daily activities involved in the successful preparation and execution of events at the facility. RESPONSIBILITIES: * Supervise and participate behind house operations of the arena to include facility set-up, tear-down, and clean-up using staff to ensure the arena is event ready and maintained on a day-to-day basis. * Oversee all operations staff members including full-time, part-time, and temporary workers. * Train staff on all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures. * Assist with preparation of work schedules, staffing requirements. * Ability to coordinate assigned tasks while overseeing workers from two staff members up to twenty-plus staff members. * Ability to instruct and demonstrate to staff members the proper and safe techniques for all work assignments. * Responsible for over-seeing service agreements associated with the back of house operation to include, but not limited to, the set-up, tear-down, clean-up and maintenance of the arena. * Coordinate with facility staff for timely facility set-up and support. * Supervise facility conversion, ensuring the timely set-up of arena events while maintain the appropriate safety standards. * Complete maintenance forms for equipment and facility. * Supervise and perform various landscaping functions and duties. * Work extended and/or irregular hours including nights, weekends, and holidays, as needed. * Regular attendance is an essential function. * Perform other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: * High School Diploma or GED. * Be licensed and insured to operate a motor vehicle in the State of Louisiana * One to three years facility maintenance and/or event set-up required. * Forklift licenses a plus. * Ability to speak and write in English. * Strong written and oral communication, ability to communicate at multiple levels; as well as one-on-one and within a group setting. * Ability to read and interpret documents including safety rules, operating and maintenance instructions and procedure manuals. * Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility; and proper use and care of hand and power tools. * Demonstrate exceptional skills in customer service and effective communications with guests and employees. * Ability to pass a background. QUALIFICATIONS: * Ability to write routine reports and required correspondence. * Ability to interpret and communicate a variety of instructions furnished in written, oral, diagram and schedule form required. * Ability to prioritize in time sensitive situations and meet deadlines. * Hands on experience with maintenance procedures, hand tools, and power tools. * Knowledge of workplace safety and OSHA requirements. * Experience with ice-maintenance (preferred). * Microsoft Word, Excel, and Outlook * Demonstrate a positive attitude. * Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing. * Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, Zamboni machine, scrubbing machines or other light power-driven equipment. * Work effectively under pressure and/or stringent schedule and produce accurate results. * Work independently, exercising judgment and initiative. * Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. * Remain flexible and adjust to situations as they occur. SUPERVISORY RESPONSIBILITIES: Directly supervise the Operations staff. Carry out supervisory responsibilities in accordance with ASM Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding, disciplining employees in conjunction with Human Resources, addressing complaints and resolving problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 75 pounds. This position requires work inside and outside of the building and some exposure to adverse conditions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact 318-747-2501 ext. 0. Dr. Teresa M. Manley Director of Event Services & Human Resources Designee ASM Global — Brookshire Grocery Arena 2000 Brookshire Arena Dr. Bossier City, LA 71112 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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Job Posting: JC199011348

Posted On: Dec 04, 2021

Updated On: Feb 04, 2022