Desktop Support Analyst

at Robert Half in OLIVE BRANCH, Mississippi, United States

Job Description

Description Robert Half’Microsoft Desktop Support Technician role is for someone with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This job is for Information Technology industry candidates. We’re looking for self-starters with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Olive Branch, Mississippi, area.

Major responsibilities

- Meet regularly and effectively with ticket submitters

- Coordinate hardware repairs with the appropriate vendors

- Deliver computer desktop support in accordance with established policies and procedures

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

- Solve computer problems, and implement appropriate action/solutions Requirements – Foundational knowledge in Mac OS

- Mac OS X experience

- Active Directory experience

- Microsoft Windows Server 2008 experience

- MS Windows 7 in an Active Directory environment experience preferred

- Experience writing procedure manuals, user instructions, business correspondence, and general report writing

- 3+ years of desktop support or other related experience

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .

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Job Posting: JC198904379

Posted On: Dec 03, 2021

Updated On: Jan 07, 2022