Field Service Technician

at Kelly Services in Shreveport, Louisiana, United States

Job Description

Field Service Technician

Kelly Engineering, a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Field Service Technician for a long-term engagement that will be converted to full time after at least six months. Our client is in the Technology/Automation/Software industry. This role is a full-time, fully benefitted position. As a Kelly Engineering employee, you will be eligible for 120 hours of Paid Time Off, Paid Holidays, Medical, Dental, 401K and a variety of other benefits to choose from.


The Field Service Technician is responsible for installing and servicing a variety of Coordinate Measuring Machines (CMM), machine tools, and accessories. You will provide technical support for all applications of products encompassing CMM, metrology, demonstration, functionality, and performance. Position located in Shreveport, LA area, with an established client. For qualified candidates, client will provide comprehensive training and shadowing.

Duties & Responsibilities

+ Responsible for the installation and machine maintenance, which includes diagnosis, repairs, certification and re-calibration of various machines at the customer sites, to conform to factory specifications and accuracy standards.

+ Performs service calls at customer sites to correct problems involving company products, diagnoses and corrects the problem, and performs related duties to customer satisfaction.

+ Provides technical support to other service representatives and customers.

+ Ensures prompt preparation and completion of service and expense reporting related to assigned duties.

+ Provides the highest customer satisfaction while representing the client in a professional manner.

+ Supports organizational policies related to safety, environmental protection, housekeeping, etc. within area of responsibility.

+ Supports and participates in continuous improvement activities that positively affect safety, the environment, quality, reliability, and productivity or improve the overall suitability and effectiveness of the management system, its processes, and products.

+ The design, documentation, testing, creation, or modification of computer programs related to machine operation.

+ Technical duties include tasks that are both mechanical and electrical.

+ Mechanical duties include assembly, disassembly, leveling, diagnosis and repair of mechanical issues on automated equipment.

+ Electrical duties include diagnosis, troubleshooting and repair of control systems.

Required Skills/Abilities

+ Associates Degree preferred or equivalent combination of technical courses and experience

+ Must be self-motivated, highly detail-oriented and organized, capable of working independently

+ Minimum of three years mechanical, electrical, computer, and software experience

+ Military job experience is welcome

+ Must exhibit independence and the ability to troubleshoot and resolve issues with minimal assistance.

+ Excellent customer service, verbal, and written communication skills

+ Must be able to travel extensively in a Regional Territory

+ Lifting of up to 75lbs

To learn more about Kelly Engineering and our Managed Solutions expertise, visit us at

This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter listed below. Please contact recruiter Carl Blahnik with questions, concerns, or email applications at

Why Kelly ® ?

Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly® Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, we’re here every step of the way to find your dream engineering job.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Job Posting: JC198707495

Posted On: Dec 01, 2021

Updated On: Jan 07, 2022